This five-day accelerated, hands-on training course is a blend of VMware Horizon 8: Skills for Virtual Desktop Management, VMware Horizon 8: Infrastructure Administration, and VMware App Volumes, and VMware Dynamic Environment Manager. Eight days of content are taught in five-days of extending learning. This training collection gives you the hands-on skills to deliver virtual desktops and applications through a single virtual desktop infrastructure platform. You build on your skills in configuring and managing VMware Horizon 8 through a combination of lecture and hands-on labs. You learn how to configure and deploy pools of virtual machines and how to provide a customized desktop environment to end-users. You learn how to install and configure a virtual desktop infrastructure platform.


* Actual course outline may vary depending on offering center. Contact your sales representative for more information.

Learning Objectives

By the end of the course, you should be able to meet the following objectives:
Recognize the features and benefits of VMware Horizon
Use VMware vSphere to create VMs to be used as desktops for VMware Horizon
Create and optimize Windows VMs to create VMware Horizon desktops
Install and configure Horizon Agent on Horizon desktop
Configure and manage the VMware Horizon Client systems and connect the client to a VMware Horizon desktop
Configure, manage, and entitle desktop pools of full VMs
Configure, manage, and entitle pools of instant-clone desktops
Create and use Remote Desktop Services (RDS) desktops and application pools
Monitor the VMware Horizon environment using Horizon Console Dashboard and Horizon Help Desk Tool
Identify Horizon Connection Server installation, architecture, and requirements.
Describe the authentication and certification options for a VMware Horizon environment
Recognize the integration process and benefits of VMware Workspace ONE Access and Horizon 8
Discuss performance and scalability options available in Horizon 8
Describe different security options for the Horizon environment
Describe the features and functions of App Volumes and Dynamic Environment Manager
Demonstrate the architectures of App Volumes and Dynamic Environment Manager
Install and configure App Volumes
Create and deploy Application Packages and writable volumes
Install and configure Dynamic Environment Manager
Manage application configurations, user environment settings, and personalization settings

  • Course Introduction

  • Introductions and course logistics
    Course objectives

  • Introduction to VMware Horizon

  • Recognize the features and benefits of Horizon
    Describe the conceptual and logical architecture of VMware Horizon

  • Introduction to Use Case

  • Define a use case for your virtual desktop and application infrastructure
    Convert customer requirements to use-case attributes

  • vSphere for Horizon 8

  • Explain basic virtualization concepts
    Use vSphere Client to access your vCenter Server system and VMware ESXi™ hosts
    Create, provision, and remove a virtual machine

  • VMware Horizon Desktops

  • Create a Windows and a Linux virtual machine using vSphere
    Optimize and prepare Windows and Linux virtual machines to set up VMware Horizon desktop VMs

  • VMware Horizon Agents

  • Outline the configuration choices when installing Horizon Agent on Windows and Linux virtual machines
    Create a gold master for Windows Horizon desktops

  • VMware Horizon Pools

  • Identify the steps to set up a template for desktop pool deployment
    List the steps to add desktops to the Horizon Connection Server inventory
    Compare dedicated-assignment and floating-assignment pools
    Outline the steps to create an automated pool
    Define user entitlement
    Explain the hierarchy of global, pool-level, and user-level policies

  • VMware Horizon Client Options

  • Describe the different clients and their benefits
    Access the VMware Horizon desktop using various VMware Horizon clients and HTML
    Configure integrated printing, USB redirection, and the shared folders option
    Configure session collaboration and media optimization for Microsoft Teams

  • Creating and Managing Instant-Clone Desktop Pools

  • List the advantages of instant clones
    Explain the provisioning technology used for instant-clone desktop pools
    Set up an automated pool of instant clones
    Push updated images to instant-clone desktop pools

  • Creating RDS Desktop and Application Pools

  • Explain the difference between an RDS desktop pool and an automated pool
    Compare and contrast an RDS session host pool, a farm, and an application pool
    Create an RDS desktop pool and an application pool
    Access RDS desktops and application from Horizon Client
    Use the instant clone technology to automate the build-out of RDSH farms
    Configure load-balancing for RDSHs on a farm

  • Monitoring VMware Horizon

  • Monitor the status of the VMware Horizon components using the Horizon Administrator console dashboard
    Monitor desktop sessions using the HelpDesk tool

  • Horizon Connection Server

  • Recognize VMware Horizon reference architecture
    Identify the Horizon Connection Server supported features
    Identify the recommended system requirements for Horizon Connection Server
    Configure the Horizon event database
    Outline the steps for the initial configuration of Horizon Connection Server
    Discuss the ADAM database as a critical component of the Horizon Connection Server installation

  • VMware Horizon Authentication and Certificates

  • Compare the authentication options that Horizon Connection Server supports
    Describe the Smartcard authentication options that Horizon Connection Server supports
    Outline the steps to create a VMware Horizon administrator and custom roles
    Describe the roles available in a VMware Horizon environment
    Explain the role that certificates play for Horizon Connection Server
    Install and configure certificates for Horizon Connection Server
    Install and configure True SSO in a VMware Horizon environment

  • Workspace ONE Access and Virtual Application Management

  • Recognize the features and benefits of Workspace ONE Access
    Recognize the Workspace ONE Access console features
    Explain identity management in Workspace ONE Access
    Explain access management in Workspace ONE Access
    Describe the Workspace ONE Access directory integration
    Describe the Workspace ONE Access directory integration
    Deploy virtual applications with Workspace services

  • VMware Horizon Performance and Scalability

  • Describe the purpose of a replica connection server
    Explain how multiple Horizon Connection Server instances in a pod maintain synchronization
    Describe the 3D rendering options available in VMware Horizon 8
    List the steps to configure graphics cards for use in a VMware Horizon environment
    Configure a load balancer for use in a VMware Horizon environment
    Explain Horizon Cloud Pod Architecture LDAP replication and VIPA
    Explain Horizon Cloud Pod Architecture scalability options

  • Managing VMware Horizon Security

  • Explain concepts relevant to secure VMware Horizon connections
    Describe how to restrict VMware Horizon connections.
    Discuss the benefits of using Unified Access Gateway
    List the two-factor authentication options that are supported by Unified Access Gateway
    List Unified Access Gateway firewall rules
    Describe the situation in which you might deploy Unified Access Gateway instances with one, two, or three network interfaces

  • Overview of Application and Profile Management

  • Profile Management
    Application Management

  • Overview of App Volumes

  • App Volumes components

  • App Volumes Installation Overview

  • Requirements
    Installing and configuring App Volumes Manager
    Installing the App Volumes agent

  • Working with Application Packages

  • Packaging Applications
    Maintaining Applications

  • Working with Writable Volumes

  • Default writable volume templates
    Writable volume policies at creation
    Updating and rescanning writable volumes

  • Working with AppStacks

  • Enabling AppStacks
    Creating and provisioning AppStacks
    Assigning and updating AppStacks
    Overriding precedence in AppStacks

  • Overview of Dynamic Environment Manager

  • Features and benefits
    VMware Dynamic Environment Manager terminology
    User environment settings and scope
    User profile scenarios

  • Install VMware Dynamic Environment Manager

  • Infrastructure and system requirements
    VMware Dynamic Environment Manager Agent (FlexEngine) requirements
    Group Policy configuration
    Management Console configuration

  • Management Console User Interface

  • Personalize User Profile
    User environment configuration

  • Application Configuration Management

  • Predefined and user-customized application settings
    Using Application Profiler
    Using the Self-Support Tool
    Using the Helpdesk Support Tool

  • VMware Horizon Smart Policies

  • Scope of VMware Horizon Smart Policies
    Configure VMware Horizon Smart Policies settings
    Define Smart Policies conditions


Operators, administrators, and architects for VMware Horizon should enroll in this course. These individuals are responsible for the creation, maintenance, or delivery of remote and virtual desktop services. Additional duties can include the implementation, support, and administration of an organization's end-user computing infrastructure.




Customers attending this course should have, at a minimum, the following skills: Use VMware vSphere® Web Client to view the state of virtual machines, datastores, and networks Open a virtual machine console on VMware vCenter Server® and access the guest operating system Create snapshots of virtual machines Configure guest customization specifications Modify virtual machine properties Convert a virtual machine into a template Deploy a virtual machine from a template Attendees should also have the following Microsoft Windows system administration experience: Configure Active Directory services, including DNS, DHCP, and time synchronization Restrict user activities by implementing Group Policy objects Configure Windows systems to enable Remote Desktop Connections Build an ODBC connection to an SQL Server database


Length: 5.0 days (40 hours)


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