VMware Horizon 8: Virtual Desktop Bootcamp is a five-day combination course of VMware Horizon 8: Skills for Virtual Desktop Management and VMware Horizon 8: Virtual Desktop Troubleshooting. This training combination gives you the skills to deliver virtual desktops and applications through a single virtual desktop infrastructure platform. You build skills in configuring and managing VMware Horizon 8 through a combination of lecture and hands-on labs. You learn how to configure and deploy pools of virtual machines and how to provide a customized desktop environment to end-users. Additionally, you learn how to resolve common issues that occur in a VMware Horizon environment. You engage in a series of lab exercises to bring existing environment issues to resolution.


* Actual course outline may vary depending on offering center. Contact your sales representative for more information.

Learning Objectives

By the end of the course, you should be able to meet the following objectives:
Recognize the features and benefits of Horizon
Use VMware vSphere® to create VMs to be used as desktops for Horizon
Create and optimize Windows VMs to create Horizon desktops
Install and configure Horizon Agent on Horizon desktop
Configure and manage the VMware Horizon Client systems and connect the client to a VMware Horizon desktop
Configure, manage, and entitle desktop pools of full VMs
Configure, manage, and entitle pools of instant-clone desktops
Create and use Remote Desktop Services (RDS) desktops and application pools
Monitor the Horizon environment using Horizon Console Dashboard and Horizon Help Desk Tool
Implement a structured approach to troubleshooting
Resolve common issues that occur in a Horizon environment
Troubleshoot issues with linked and instant clones
Configure the Windows client
Identify the correct log level for gathering logs
Optimize protocols for the best end-user experience

  • Course Introduction

  • Introductions and course logistics
    Course objectives

  • Introduction to VMware Horizon

  • Recognize the features and benefits of VMware Horizon
    Describe the conceptual and logical architecture of VMware Horizon

  • Introduction to Use Case

  • Define a use case for your virtual desktop and application infrastructure
    Convert customer requirements to use-case attributes

  • vSphere for Horizon 8

  • Explain basic virtualization concepts
    Use VMware vSphere Client to access your vCenter Server system and VMware ESXi hosts
    Create, provision, and remove a virtual machine

  • VMware Horizon Desktops

  • Create a Windows and a Linux virtual machine using vSphere
    Optimize and prepare Windows and Linux virtual machines to set up VMware Horizon desktop VMs

  • VMware Horizon Agents

  • Outline the configuration choices when installing Horizon Agent on Windows and Linux virtual machines
    Create a gold master for Windows Horizon desktops

  • VMware Horizon Pools

  • Identify the steps to set up a template for desktop pool deployment
    List the steps to add desktops to the VMware Horizon Connection Server inventory
    Compare dedicated-assignment and floatingassignment pools
    Outline the steps to create an automated pool
    Define user entitlement
    Explain the hierarchy of global, pool-level, and userlevel policies

  • VMware Horizon Client Options

  • Describe the different clients and their benefits
    Access Horizon desktop using various Horizon clients and HTML
    Configure integrated printing, USB redirection, and the shared folders option
    Configure session collaboration and media optimization for Microsoft Teams

  • Creating and Managing Instant-Clone Desktop Pools

  • List the advantages of instant clones
    Explain the provisioning technology used for instant-clone desktop pools
    Set up an automated pool of instant clones
    Push updated images to instant-clone desktop pools

  • Creating RDS Desktop and Application Pools

  • Explain the difference between an RDS desktop pool and an automated pool
    Compare and contrast an RDS session host pool, a farm, and an application pool
    Create an RDS desktop pool and an application ool
    Access RDS desktops and application from Horizon Client
    Use the instant clone technology to automate the build-out of RDSH farms
    Configure load-balancing for RDSHs on a farm

  • Monitoring VMware Horizon

  • Monitor the status of the VMware Horizon
    components using the Horizon Administrator console dashboard
    Monitor desktop sessions using the HelpDesk tool

  • Overview of Virtual Desktop Troubleshooting

  • Structured approach to troubleshooting configuration and operational problems
    Applying troubleshooting methods


Operators, administrators, and architects responsible for the creation, maintenance, or delivery of remote and virtual desktop services will benefit from this course.




Customers attending this course should have, at a minimum, the following VMware infrastructure skills: Use VMware vSphere Web Client to view the state of virtual machines, datastores, and networks Open a virtual machine console on VMware vCenter Server and access the guest operating system Attendees should also have the following Microsoft Windows system administration experience: Configure Active Directory services, including DNS, DHCP, and time synchronization Restrict user activities by implementing Group Policy objects Configure Windows systems to enable Remote Desktop Connections Build an ODBC connection to an SQL Server database


Length: 5.0 days (40 hours)


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