Unity Connection Administration (UCA) v12.5 describes Cisco Unity Connection administration features, options, and configuration settings as they apply to the administrator. The course presents Cisco Unity Connection with the focused goal of providing the administrators with the necessary skills to perform their day-to-day job functions using the Cisco Unity Connection version 12.5 system. While the Cisco Unity Connection software used in the class will be version 12.5.1, the course material is applicable to versions 8.x, 9.x, 10.x, 11.x, or 12.x. The concepts and the lab tasks are the same for most of the Cisco Unity Connection software versions.


* Actual course outline may vary depending on offering center. Contact your sales representative for more information.

Learning Objectives

Upon completing this course, the learner will be able to meet these overall objectives:
Explain the function of Cisco Unity Connection and the various interfaces that are used to access the system
Describe the components that are required for user call processing by Cisco Unity Connection
Implement the various features and options that are available to users in Cisco Unity Connection

Course Info

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Cost: $ 2,095

Length: 2.0 days (16 hours)


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