In this five-day course, you learn how to apply the fundamental techniques for launching and maintaining an intelligence-driven, multi-platform endpoint management solution with VMware Workspace ONE UEM. Through a combination of hands-on labs, simulations, and interactive lectures, you will configure and manage the endpoint lifecycle. You will also learn to investigate, analyze, and determine issues that might occur with all the different components of Workspace ONE UEM. Understanding how to effectively troubleshoot product issues enables administrators to understand how product services communicate and function, optimizing service and software health management. After the five days, you will have the foundational knowledge for effectively managing and conducting basic troubleshooting.


* Actual course outline may vary depending on offering center. Contact your sales representative for more information.

Learning Objectives

By the end of the course, you should be able to meet the following objectives:
Explain the general features and functionality enabled with Workspace ONE UEM
Summarize essential VMware Workspace ONE administrative functions
Summarize and implement common Workspace ONE integrations
Explain the integration of Workspace ONE UEM with directory services
Explain and deploy Workspace ONE edge services
Onboard device endpoints into Workspace ONE UEM
Securely deploy configurations to Workspace ONE UEM managed devices
Maintain environment and device fleet health
Deploy applications to Workspace ONE UEM managed devices
Analyze a Workspace ONE UEM deployment
Summarize basic troubleshooting methodology
Outline common troubleshooting techniques within the Workspace ONE UEM Console
Outline common troubleshooting techniques when integrating enterprise solutions within the Workspace ONE UEM Console
Summarize common troubleshooting strategies for devices managed by Workspace ONE UEM
Outline common application management troubleshooting techniques in the Workspace ONE UEM Console
Summarize common troubleshooting techniques for email management in the Workspace ONE UEM Console
Explain common troubleshooting approaches for the Workspace ONE UAG platform and individual edge services
Outline useful troubleshooting tools like Self-service Portal and VMware Workspace ONE Assist

Course Info

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Cost: $ 4,250

Length: 5.0 days (40 hours)


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