In this course, you will work with features such as formats, styles, and templates to create professional documents with a consistent look and feel. You will add visual interest to your documents by using the tables and charts features. Quick Parts and templates provide efficiency and consistency when adding content, and long complex documents can be simplified and managed in Master Documents. Finally, you will use the mail merge feature to automate sending individual letters to customers. Implementing time-saving features such as document templates and automated mailings can help reduce expenses. This course covers Microsoft Office Specialist Program exam objectives to help you prepare for the Word Associate (Office 365 and Office 2021): Exam MO-100 and Word Expert (Office 365 and Office 2021): Exam MO-101 certifications. This course may earn a Credly Badge.


* Actual course outline may vary depending on offering center. Contact your sales representative for more information.

Learning Objectives

In this course, you will learn to create and modify complex documents and use tools that allow you to customize those documents.
You will:
Organize content using tables and charts.
Customize formats using styles and themes.
Insert content using Quick Parts.
Use templates to automate document formatting.
Control the flow of a document.
Simplify and manage long documents.
Use mail merge to create letters, envelopes, and labels.

  • Organizing Content Using Tables and Charts

  • Topic A: Sort Table Data
    Topic B: Control Cell Layout
    Topic C: Perform Calculations in a Table
    Topic D: Create a Chart
    Topic E: Add an Excel Table to a Word Document (Optional)

  • Customizing Formats Using Styles and Themes

  • Topic A: Create and Modify Text Styles
    Topic B: Create Custom List or Table Styles
    Topic C: Apply Document Themes

  • Inserting Content Using Quick Parts

  • Topic A: Insert Building Blocks
    Topic B: Create and Modify Building Blocks
    Topic C: Insert Fields Using Quick Parts

  • Using Templates to Automate Document Formatting

  • Topic A: Create a Document Using a Template
    Topic B: Create and Modify a Template
    Topic C: Manage Templates with the Template Organizer

  • Controlling the Flow of a Document

  • Topic A: Control Paragraph Flow
    Topic B: Insert Section Breaks
    Topic C: Insert Columns
    Topic D: Link Text Boxes to Control Text Flow

  • Simplifying and Managing Long Documents

  • Topic A: Insert Blank and Cover Pages
    Topic B: Insert an Index
    Topic C: Insert a Table of Contents
    Topic D: Insert an Ancillary Table
    Topic E: Manage Outlines
    Topic F: Create a Master Document

  • Using Mail Merge to Create Letters, Envelopes, and Labels

  • Topic A: Use Mail Merge
    Topic B: Merge Envelopes and Labels


This course is designed for students who wish to use Microsoft Word to create and modify complex documents and use tools that allow them to customize those documents.




To ensure your success, you should have end-user skills with any current version of Windows, including being able to start programs, switch between programs, locate saved files, close programs, and access websites using a web browser. In addition, you should be able to navigate and perform common tasks in Word, such as opening, viewing, editing, and saving documents; formatting text and paragraphs; formatting the overall appearance of a page; and creating lists and tables. To meet this prerequisite, you can take any one or more of the following Logical Operations courses: Using Microsoft Windows 10 (Second Edition) Microsoft Office Word 2021: Part 1


Length: 1.0 day (8 hours)


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