This course gives networking professionals hands-on knowledge of how to troubleshoot a BIG-IP system using a number of troubleshooting techniques as well as troubleshooting and system tools. This course includes lectures, labs, and discussions.

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* Actual course outline may vary depending on offering center. Contact your sales representative for more information.

Learning Objectives

Students will learn,
Setting Up the BIG-IP System
Reviewing Local Traffic Configuration
Troubleshooting Methodology
Working with F5 Support
Troubleshooting – Bottom to Top
Troubleshooting Tools
Using System Logs
Troubleshooting Lab Projects

1

  • Module 1: Setting Up the BIG-IP System

  • Introducing the BIG-IP System
    Initially Setting Up the BIG-IP System
    Archiving the BIG-IP System Configuration
2

  • Module 2: Reviewing Local Traffic Configuration

  • Reviewing Nodes, Pools, and Virtual Servers
    Reviewing Address Translation
    Reviewing Routing Assumptions
    Reviewing Application Health Monitoring
    Reviewing Traffic Behavior Modification with Profiles
    Reviewing the TMOS Shell (TMSH)
    Reviewing Managing BIG-IP Configuration Data
    Reviewing High Availability (HA)
3

  • Module 3: Troubleshooting Methodology

  • Step-By-Step Process
    Step 1: State the Problem
    Step 2: Specify the Problem
    Step 3: Map the System
    Step 4: Develop Possible Causes
    Step 5: Test Theories
    Step 6: Iterate Until Root Cause Identified
    Documenting a Problem
    Putting Troubleshooting Steps to Use
4

  • Module 4: Working with F5 Support

  • Leveraging F5 Support Resources
    AskF5.com
    DevCentral
    iHealth
    Leveraging F5 Labs
    Working with F5 Technical Support
    Running End User Diagnostics (EUD) - Hardware Only
    New Platform Diagnostic Tools
    Always-On Management (AOM) Subsystem
    Requesting Return Materials Authorization
    F5’s Software Version Policy
    Managing the BIG-IP License for Upgrades
    Managing BIG-IP Disk Space
    Upgrading BIG-IP Software
5

  • Module 5: Troubleshooting – Bottom to Top

  • Introducing Differences between BIG-IP and LINUX Tools
    Troubleshooting with Layer 1/Layer 2 Tools
    Troubleshooting with Layer 2/Layer 3 Tools
    Troubleshooting with Layer 3 Tools
    Troubleshooting with LINUX Tools
    Troubleshooting Memory and CPU
    Troubleshooting with watch
    Troubleshooting with Additional tmsh commands
6

  • Module 6: Troubleshooting Tools

  • tcpdump
    Wireshark
    ssldump
    Fiddler
    diff
    KDiff3
    cURL
7

  • Module 7: Using System Logs

  • Configuring Logging
    Log Files
    Understanding BIG-IP Daemons Functions
    Triggering an iRule
    Deploying and Testing iRules
    Application Visibility and Reporting
8

  • Module 8: Troubleshooting Lab Projects

  • Network Configurations for Project

Audience

This course assumes that you have successfully completed the Administering BIG-IP course, or equivalent, and have hands-on experience working in a production BIG-IP environment for several months. You should have a solid understanding of the environment in which the BIG-IP is deployed. This course is meant for BIG-IP administrators, network engineers, applications engineers, etc., who will be responsible for troubleshooting problems associated with their BIG-IP system.

Language

English

Prerequisites

Administering BIG-IP, OSI model, TCP/IP addressing and routing, WAN, LAN environments, and server redundancy concepts; or having achieved TMOS Administration Certification

$2,200

Length: 2.0 days (16 hours)

Level:

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Course Schedule:

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04
Dec
Monday
7:00 AM PT -
3:00 PM PT
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