In this two-day course, you learn to investigate, analyze, and determine issues that might occur with all the different components of VMware Workspace ONE UEM. Troubleshooting is the backbone of service maintenance and management. To effectively troubleshoot product issues, administrators must understand how product services communicate and function. This in turn helps optimize service and software health management.
* Actual course outline may vary depending on offering center. Contact your sales representative for more information.
By the end of the course, you should be able to meet the following objectives:
Summarize the basic troubleshooting methodologies
Outline common troubleshooting techniques in the Workspace ONE UEM console
Outline common troubleshooting techniques when integrating enterprise solutions in the Workspace ONE UEM console
Summarize common troubleshooting strategies for Workspace ONE UEM managed devices
Outline common application management troubleshooting techniques in the Workspace ONE UEM console
Summarize common troubleshooting techniques for email management in the Workspace ONE UEM console
Explain common troubleshooting approaches for the VMware Unified Access Gateway platform and individual edge services
Outline useful troubleshooting tools, such as the Self-Service Portal and VMware Workspace ONE Assist
Length: 2.0 days (16 hours)
5:00 PM CT
5:00 PM CT