Lean Six Sigma Black Belt online course focuses on providing students with comprehensive understanding of both the complementary domains of Lean and Six Sigma. It covers tools and techniques useful to improve the production process, reduce waste and minimize defects in the end product with a greater focus on the practical implementation of these tool and techniques in the organization.


* Actual course outline may vary depending on offering center. Contact your sales representative for more information.

Learning Objectives

This course aims to:
- Provide comprehensive knowledge to participants about the tool and techniques, advantages, and challenges of the Six Sigma and Lean methodologies.
- Teach students both quantitative and qualitative methods from the complementary domains of Lean and Six Sigma.
- Teach students to form and effectively lead a six sigma project team.
- Teach students to apply DMAIC (Define, Measure, Analyze, Improve, and Control) and various six sigma tools in process and quality improvement.
- Provide knowledge of Kaizen projects
- Equip students with knowledge to communicate using Six Sigma and Lean concepts
- Equip students with knowledge to avoid pitfalls in implementing six sigma.

  • Introduction

  • A brief history of Quality

    What is Quality (Definitions) and service or product

    Quality Gurus & their contribution to Quality

    Enterprise-wide View


    Six Sigma Roles and Responsibilities

    Team Formation

    Team Facilitation

    Team Dynamics

    Team Decision making Tools

    Management and Planning Tools

    Team Performance Evaluation And Rewards

    Overview of DMAIC

  • Define

  • Important Stakeholders

    Impact On Stakeholders

    Critical To Requirements


    Business performance measures

    Financial measures


    Kano's Customer Satisfaction Levels

    Juran's Customer Needs

    Market Research

    CTQ Flowdown


    Performance Metrics

    Project Charter

    Charter Negotiation

    Project management plan and Baselines

    Project Tracking

  • Measure

  • Processes: process characteristics, process flow metrics, inputs and outputs

    Process maps and Flow chart


    Data Type & Measurement scale

    Data Collection

    Sampling strategies

    Fishbone Diagram

    Relational Matrices or Prioritization Matrix

    Basic Statistics

    Analytical Statistics

    Gauge R & R

    Process Capability Analysis 

  • Analyze

  • Correlation and Regression Analysis

    Testing of Hypothesis


    Gap Analysis

    The Five Whys

    Pareto Diagram

    Tree Diagram

    Non-value added activities

    Cost of poor Quality (COPQ)

  • Improve

  • DOE




    Standard Operations

    Operator work instructions

    Cycle time reduction

    Continuous Flow Manufacturing


    Kaizen and Kaizen Blitz

    Theory of Constraints (TOC)

    Risk analysis

  • Control

  • Statistical Process Control

    Other Control Tools

    Maintain Controls

    Sustaining Improvements

  • DFSS

  • DFSS

  • More on Lean

  • A Value Stream Map

    Lean is Speed

    Total Supply Chain

    Lean Six Sigma Logistics

  • Case Study 1

  • Case Study 1 Part 1

    Case Study 1 Part 2

  • Case Study 2

  • Case Study 2 Part 1

    Case Study 2 Part 2


The Lean Six Sigma Black Belt course is suitable for those who want to grow with Six Sigma. Little or no experience is needed to participate in this program. The Lean Six Sigma Yellow Belt course and/or certification is recommended, but not required.




This course is for employees and organizations requiring a standardized approach to problem solving for the purpose of continuous improvement. This would include team leaders, supervisors, associates, Quality Assurance Engineers, Project Managers, Software Professionals, Practitioners, Quality Assurance team members, Working Executives and Senior Management that will dedicate a small portion of their time applying the DMAIC and Kaizen tools to their natural work area. - People who want to lead improvement projects, typically in a full-time role - Individuals seeking to significantly improve business processes - Functional managers seeking to bring significant business results to their organizations. - Managers and employees who want to get certified as Black Belt in Six Sigma. - Any other professional members who are doing research, innovations or consulting in process improvement practices.

Length: 180.0 days (40 hours)


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