Managing remote teams is a common occurrence. How do you leverage benefits while overcoming impediments? This course will teach you to improve communication, foster connections, increase productivity, and develop successful remote teams.


* Actual course outline may vary depending on offering center. Contact your sales representative for more information.

Learning Objectives

After completing this course, students will know how to effectively manage team dynamics in remote and virtual teams. They will learn how to leverage communications technologies to the benefit of their remote and virtual teams, and identify the specific skills required for managing remote and virtual teams. They will also evaluate the impact of culture and language on their team’s performance.

  • Defining Remote and Virtual Teams

  • Managing Relationships, Communication, and Tasks

    Meeting Your and Your Team's Needs

  • Management Requirements for Remote and Virtual Teams

  • Moving from Reactive to Proactive

    Understanding Team Member's Unique Situations

    Keeping Everyone Informed

    Innovating with Virtual Teams

  • Team Dynamics

  • Creating Team Identity

    Forming Remote and Virtual Teams

    Managing the Storming Process

    Getting to Norming and Storming

    Setting Expectations and Providing Feedback

  • Making Technology Work for You

  • Communicating with and Coordinating Your Team

    Avoiding the Technology Trap

    Developing Effective Communication Across Various Mediums 

  • The Impact of Culture and Language

  • Recognizing Cultural Characteristics and Differences

    Managing Across Time Zones

    Respecting Non-Working Time


This course is part of a focused workshop series that allows customers to have a hands-on experience of our CLD and LPD products.




There are no prerequisites for this course.


Length: 1.0 day (3 hours)


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