It’s a jungle out there! The workplace can be filled with stress, pressure, excitement, and anxiety. Emotional Intelligence (EI) is how we identify and regulate our own feelings, tune into the feelings of others and understand their perspectives, and use this knowledge to guide us toward constructive interactions. Emotional Intelligence is more than your average “soft skill”. It is essential to successful teamwork, effective leadership, and overall competence. Most of all, it is a skill that takes practice and focus to master." The activities and discussions in this workshop will help you build the social and emotional skills that sustain positive relationships at work. These skills support everything from good management - with happier employees who take fewer sick days - to better teamwork, conflict resolution, and recovery from setbacks.

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* Actual course outline may vary depending on offering center. Contact your sales representative for more information.

Learning Objectives

After completing this workshop, students will be able to:
• Analyze the components of Emotional Intelligence
• Explain the principles of self-awareness
• Implement Emotional Intelligence for better communications and first impressions
• Demonstrate how to balance positive and negative emotions
• Use principles of mental resilience to navigate difficult relationships and situations

1
  • The Origins Of EI

  • Redefining Intelligence

    Introducing Emotional Intelligence

    The Benefits of EI Competence

    EI First Steps

    5 Components of Emotional Intelligence


2
  • Learning The Elements Of EI

  • Can you learn EI?

    Understanding EI Appraisals

    Emotional Intelligence 2.0

    Personal and social proficiencies

    Emotional Honesty


3
  • The Value of Self-Awareness

  • Defining the “self”

    The Physical Self

    The Emotional Self

    The Mental Self

    The Spiritual Self


4
  • Enhancing Your Communication With EI

  • Emotions and how we perceive the world

    The Powerful First Impression

    Focused Listening

    Building Rapport and Emotional Empathy


5
  • Using Positive and Negative Emotions

  • Building Personal Wellness

    The Gratitude Mindset

    The Power of Negative Emotions

    The Lessons of Regret

    Cultivating Enthusiasm, Confidence and Efficacy


6
  • Creating Balance and Authenticity with Others

  • Giving In Without Giving Up

    Building Mental Resilience

    Difficult People, Difficult Situations

    Disagreeing Constructively

    Authentic Leadership


Audience

Those desiring to achieve and apply emotional self-awareness and management to enhance their professional careers as well as realize their personal goals will benefit from this course.

Language

English

Prerequisites

There are no prerequisite skills for this course.

$1,500

Length: 2.0 days (16 hours)

Level:

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13
Jul
Thursday
9:00 AM ET -
5:00 PM ET
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30
Oct
Monday
9:00 AM ET -
5:00 PM ET
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