This course is designed to help you master Microsoft Teams, the key communications tool in the suite of Microsoft 365 productivity apps. Microsoft Teams enables individuals and organizations to chat, share ideas, collaborate on files, and essentially, work together. You can use Teams to have a quick chat with a colleague, participate in a virtual meeting, make an online call, and share files and resources. The Microsoft Teams app is available in three versions: a desktop app, a web app, and a mobile app. Once you are familiar with the Teams desktop app, you can easily transfer that knowledge and work in the web and mobile apps to take advantage of connecting through Teams wherever your work takes you.


* Actual course outline may vary depending on offering center. Contact your sales representative for more information.

Learning Objectives

In this course, you will use Microsoft Teams to communicate and collaborate with your colleagues. You will:

Send messages to colleagues using Teams.
Call and meet with people in Teams.
Lead a meeting.
Configure your Teams environment.
Share files and app content.
Create and configure Teams.

  • Messaging Colleagues Using Teams

  • Navigate in Teams

    Chat with Contacts

    Post in Team Channels

  • Calling and Meeting in Teams

  • Call People in Teams

    Meet in Teams

  • Leading Meetings in Teams

  • Conduct Presentations

    Manage Meetings

  • Configuring Your Teams Environment

  • Configure General Application Settings

    Configure Notifications and Privacy Settings

    Configure Call and Device Settings

  • Sharing Files and App Content in Teams

  • Share Files

    Add Apps and Connectors

  • Creating and Configuring Teams

  • Create and Manage a Team

    Create and Configure Channels

    Add and Configure Channel Tabs


This course is designed for people who need to use Microsoft Teams to communicate, share files, and conduct online meetings with colleagues. No experience with Teams is required; however, a basic understanding of Office apps will be useful.




To ensure your success in this course, you need to be familiar with the Windows operating system and with using a web browser.


Length: 1.0 day (8 hours)


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