In this course, you'll learn how to bring people together to create an optimal employee experience that enables your organization to improve productivity, develop empathetic leadership, and transform how employees feel about their work. In your organization today, are people being treated well, or are their needs neglected? Are your teams aligned on goals with a sense of purpose? Are you driving the business outcomes that you need? The Microsoft Viva employee experience platform provides the infrastructure to create the culture of trust, collaboration, well-being, and active listening that you envision. This training course will provide Microsoft Employee Experience Platform Specialists with a comprehensive overview of Microsoft Viva, as well as Microsoft 365, Teams, and SharePoint.

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* Actual course outline may vary depending on offering center. Contact your sales representative for more information.

Learning Objectives

By the end of this module, you'll be able to:
Evaluate existing systems and identify requirements
Identify stakeholders and users
Recommend employee experience solutions and strategies
Describe the four experience areas of Connection, Growth, Purpose, and Insights supported by Viva.
Explain what Microsoft Viva apps are.
Identify resources needed to set up each Viva app.
Create an adoption plan to use Viva to solve business scenarios for the four employee experience areas of Connection, Insight, Purpose, and Growth.
Describe the main features of Viva Connections
List technical requirements/prerequisites for Viva Connections implementation
Explain the differences between desktop and mobile experiences
Identify 2-3 business use cases for Viva Connections
Identify key stakeholders for the deployment of Viva Connections
Align and prioritize scenarios for Viva Connections
Plan and design for the Dashboard, the Feed, and Resources by scenarios and audiences
Consider how your organization will scale adoption
Assess your organization's existing learning experiences.
Plan and strategize for Viva Learning.
Coordinate the implementation of Viva Learning.
Recommend an adoption strategy for Viva Learning.

1

  • DESIGN DIGITAL EMPLOYEE EXPERIENCES

  • Introduction

    Case study - Tailwind Traders

    Evaluate current employee experiences

    Consider employee privacy and data requirements

    Assemble business stakeholders and define goals

    Explore Viva experience areas

    Understand Viva licensing

    Knowledge check

    Summary and resources

2

  • INTRODUCTION TO THE MICROSOFT VIVA SUITE

  • Introduction to Microsoft Viva

    Understand Viva apps

    Get started with Microsoft Viva

    Use Viva to keep everyone informed, included, and inspired

    Use Viva to get actionable insights to foster well-being and productivity

    Use Viva to align people's work to team and organization goals

    Use Viva to help employees learn, grow, and succeed

    Knowledge check

    Summary

3

  • INTRODUCTION TO VIVA CONNECTIONS

  • Introduction

    What do users experience?

    When to use Viva Connections?

    What technical requirements must be met to deploy Viva Connections?

    Knowledge check

    Summary

4

  • PLAN FOR VIVA CONNECTIONS

  • Introduction

    Build your team and meet requirements

    Analyze tasks and scenarios for Viva Connections

    Plan for Viva Connections Dashboard, Feed and Resources

    Plan to announce, launch, and scale adoption

    Knowledge check

    Summary

5

  • DESIGN SKILLING AND GROWTH EXPERIENCES WITH VIVA LEARNING

  • Introduction

    Case study - Tailwind Traders

    Plan for Viva Learning

    Assemble Viva Learning admins and stakeholders

    Understand content sources with Viva Learning

    Coordinate setup and configuration of Viva Learning

    Develop adoption strategies for Viva Learning

    Develop an org-wide learning culture

    Knowledge check

    Summary and resources

Audience

Learners taking this course are interested in employee experiences or Microsoft Viva and want to learn how to assess, plan, strategize, design, and manage digital employee experiences that use Microsoft Viva, Microsoft Teams, SharePoint, and Power Platform. A learner in this role will collaborate with multiple teams to scope, design, and implement new digital employee experiences, such as onboarding, career and skill development, rewards and recognition, employee wellbeing, and employee retention. Learners should have a foundational understanding of Microsoft technologies, including Microsoft 365, Teams, SharePoint, and a deep understanding of Microsoft Viva features and capabilities. They may have experience in one or more of the following disciplines: human resources, people development, change management, information technology, or culture development. A general understanding of Microsoft 365, Microsoft Viva, Microsoft Teams, and SharePoint .

Language

English

Prerequisites

$725

Length: 1.0 day (8 hours)

Level:

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