VMware Horizon 8: Infrastructure Administrator and Troubleshooting is a five-day combination course of VMware Horizon 8: Infrastructure Administration & VMware Horizon 8: Infrastructure Troubleshooting. This training collection gives you the skills to install and configure a virtual desktop infrastructure platform. This course builds your skills in installing and configuring VMware Horizon® through a combination of lecture and hands-on labs. You learn how to install and configure VMware Horizon® Connection Server™, VMware Unified Access Gateway™, how to configure a load balancer for use with Horizon, and how to establish Cloud Pod Architecture. Also, this course provides you with the advanced knowledge, skills, and abilities to troubleshoot VMware Horizon 8 infrastructure. This workshop teaches the required skill and competence for troubleshooting Horizon Connection Server, Unified Access Gateway, protocols, connections, and certificates.

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* Actual course outline may vary depending on offering center. Contact your sales representative for more information.

Learning Objectives

By the end of the course, you should be able to meet the following objectives:
Describe the installation, architecture, and requirements of Horizon Connection Server
Describe the authentication and certificate options for a VMware Horizon environment
Recognize the integration process and benefits of Workspace ONE Access and VMware Horizon
Compare the remote display protocols that are available in VMware Horizon
Describe the 3D rendering options available in VMware Horizon
Discuss the scalability options available in VMware Horizon
Describe the different security options for VMware Horizon environments
Discuss the advanced configurations of Horizon Connection Server
List the troubleshooting techniques for common Horizon Connection Server issues
Interpret the Horizon Connection Server logs
Identify Unified Access Gateway configuration and certificate issues
List the troubleshooting steps for common Unified Access Gateway common issues
Describe Blast configuration verification using logs and settings
Describe the Blast optimization recommendations for different use cases
Describe VMware Horizon connections and how to troubleshoot related problems
Describe VMware Horizon certificates
List the troubleshooting steps for common VMware Horizon certificates issues
Describe Cloud Pod Architecture troubleshooting scenarios
Identify and fix problems in a VMware Horizon environment

1

  • COURSE INTRODUCTION

  • Introductions and course logistics

    Course objectives

2

  • HORIZON CONNECTION SERVER

  • Recognize VMware Horizon reference architecture

    Identify the supported features of Horizon Connection Server

    Identify the recommended system requirements for Horizon Connection Server

    Configure the VMware Horizon event database

    Outline the steps for the initial configuration of Horizon Connection Server

    Discuss the AD Lightweight Directory Service (LDS) database as a critical component of Horizon Connection Server installation

3

  • AUTHENTICATION AND CERTIFICATES

  • Compare the authentication options that Horizon Connection Server supports

    Describe the smart card authentication options that Horizon Connection Server supports

    Outline the steps to create a VMware Horizon administrator and custom roles

    Describe the roles available in a VMware Horizon environment

    Explain the role that certificates play for Horizon Connection Server

    Install and configure certificates for Horizon Connection Server

    Install and configure True SSO in a VMware Horizon environment

4

  • WORKSPACE ONE ACCESS AND VIRTUAL APPLICATION MANAGEMENT

  • Recognize the features and benefits of Workspace ONE Access

    Describe the features of the Workspace ONE Access console

    Explain identity management in Workspace ONE Access

    Explain access management in Workspace ONE Access

    Describe the Workspace ONE Access directory integration

    Deploy virtual applications with Workspace ONE services

5

  • HORIZON PROTOCOLS

  • Compare the remote display protocols that are available in VMware Horizon

    Describe Blast

    Describe the Blast display protocol codecs

    Summarize the Blast codec options

    List the ideal applications for each Blast codec

    Describe Blast and PCoIP ADMX GPO common configurations

6

  • GRAPHICS CARDS

  • Describe the 3D rendering options available in Vmware Horizon

    Compare vSGA and vDGA

    List the steps to configure graphics cards for use in a VMware Horizon environment

7

  • HORIZON SCALABILITY

  • Describe the purpose of a replica connection server

    Explain how multiple Horizon Connection Server instances in a pod maintain synchronization

    List the steps to configure graphics cards for use in a VMware Horizon environment

    Configure a load balancer for use in a VMware Horizon environment

    Explain Horizon Cloud Pod Architecture LDAP replication and VIPA

    Explain Horizon Cloud Pod Architecture scalability options

8

  • HORIZON SECURITY

  • Explain concepts relevant to secure VMware Horizon connections

    Describe how to restrict VMware Horizon connections

    Discuss the benefits of using Unified Access Gateway

    List the two-factor authentication options that are supported by Unified Access Gateway

    List the Unified Access Gateway firewall rules

    Describe the situations in which you might deploy Unified Access Gateway instances with one, two, or three network interfaces

9

  • TROUBLESHOOTING HORIZON CONNECTION SERVER

  • Identify the general troubleshooting techniques for Horizon Connection Server

    Explain how to use logs to identify common Horizon Connection Server problems

    Describe AD LDS replication

    Discuss common Horizon Connection Server replication issues

    Explain how to interpret Horizon Connection Server logs

    Compare successful and unsuccessful logs from common infrastructure administration tasks

10

  • TROUBLESHOOTING UNIFIED ACCESS GATEWAY

  • Identify common Unified Access Gateway deployment issues

    Explain how to monitor the health of a Unified Access Gateway deployment

    Identify and troubleshoot Unified Access Gateway certificate issues

    Explain how to monitor, test, and troubleshoot network errors using tcpdump and curl

    Detail the general Unified Access Gateway troubleshooting methods

11

  • BLAST CONFIGURATION

  • Discuss Blast codecs and Encoder Switch settings

    Describe how to verify BLAST configuration using logs and settings

12

  • OPTIMIZING BLAST

  • List general Blast optimization recommendations

    Summarize Blast tuning recommendations that apply to WAN connections

    Summarize Blast tuning recommendations that apply to work-from-home and home-office-to-cloud use cases

    Describe the recommended tuning options to increase display protocol quality for all use cases and applications

13

  • TROUBLESHOOTING VMWARE HORIZON CONNECTIONS

  • Explain VMware Horizon connections

    Describe the role of primary and secondary protocols in VMware Horizon connections

    Describe HTML client access connections

    Describe Horizon Connections load balancing

    Describe timeout settings, supported health monitoring strings, and suitable load balancer persistence values

    Identify the troubleshooting steps for failing VMware Horizon load balancer connections

    List the steps for troubleshooting VMware Horizon connections

14

  • TROUBLESHOOTING VMWARE HORIZON CERTIFICATES

  • List the functions of VMware Horizon certificates

    Describe VMware Horizon certificate scenarios

    Discuss potential challenges related to certificates in VMware Horizon

    Describe the troubleshooting approach to VMware Horizon certificates issues

15

  • CLOUD POD ARCHITECTURE

  • Describe Cloud Pod Architecture troubleshooting scenarios

Audience

Tier 1 system administrators, and integrators responsible for managing and maintaining VMware Horizon Infrastructure.

Language

English

Prerequisites

Customers attending this course should have, at a minimum, the following VMware infrastructure skills: Use VMware vSphere® Web Client to view the state of virtual machines, datastores, and networks Open a virtual machine console on VMware vCenter Server® and access the guest operating system Attendees should also have the following Microsoft Windows system administration experience: Configure Active Directory services, including DNS, DHCP, and time synchronization Restrict user activities by implementing Group Policy objects Configure Windows systems to enable Remote Desktop Connections Build an ODBC connection to an SQL Server database

$4,250

Length: 5.0 days (40 hours)

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