AI for Business Users Camp Transforming Business Ops with Cutting Edge AI Apps is three-day, hands-on course that can get you quickly up and running with a helpful, focused stack of innovative AI tools that will help you truly redefine and maximize business operations. Whether you aim to streamline your workflows, enhance customer interactions, or make informed strategic decisions, the knowledge and skills acquired from this course could prove invaluable. Throughout this workshop style, lab intensive event, you'll dive deep into fascinating topics such as mastering the language of AI, refining customer communication through AI tools, and utilizing AI to optimize your workflow. You'll learn how to leverage AI for better team collaboration and employ AI tools for intelligent decision-making.

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* Actual course outline may vary depending on offering center. Contact your sales representative for more information.

Learning Objectives

This course combines engaging instructor-led presentations and useful demonstrations with valuable hands-on labs and dynamic group activities. Throughout the course you’ll learn how to:
Develop a comprehensive understanding of AI vocabulary and GPT-based tools: By the end of the course, participants will be able to distinguish between different AI models and algorithms and understand how these tools leverage AI to provide value.
Apply AI tools to enhance customer communication and service: Participants will learn how to use GPT-based tools such as ChatGPT and InstructGPT to simulate customer service interactions and handle complex customer queries effectively.
Utilize AI tools for optimizing workflows and automating tasks: Participants will learn how to integrate AI tools like Trello AI and IFTTT into their workflows to streamline operations and enhance efficiency.
Leverage AI for efficient teamwork and collaboration: Participants will learn how to use AI tools for fostering efficient teamwork, remote work, and virtual collaboration, and improving documentation and knowledge sharing.
Employ AI tools for smarter, data-driven decision making: Participants will learn how to use AI for risk assessment, resource allocation, strategic planning, trend analysis, and forecasting outcomes, thereby enabling smarter decisionmaking.
Integrate GPT-based AI tools in various business areas: Participants will understand how to use AI tools to enhance customer experiences, improve marketing, HR and sales functions, and how to develop a strategic AI plan for their businesses

1

  • Expanding Your AI Vocabulary and Understanding GPT-Based Tools

  • Introducing and exploring GPT-based tools

    Understanding how GPT-based tools leverage AI to provide value

    Exploring use cases of GPT-based tools in various industries

    Distinguishing between different AI models and algorithms

    Understanding the evolution and future trends of AI

2

  • Next-Level Engagement with AI: Enhancing Communication with GPT-Based AI Tools

  • Developing advanced skills to leverage GPT-based tools for improving customer communication

    Building on previous communication skills with AI tools

    Simulating customer service interactions with GPT-based tools like ChatGPT and InstructGPT

    Deepening understanding of AI capabilities in customer service

    Discussing AI-enabled customer segmentation and personalization

    Exploring AI role in handling and resolving customer complaints

3

  • Streamlining Workflow with GPT-Based AI Tools

  • Learning how GPT-based tools can optimize workflows and automate tasks

    Exploring tools like Trello AI, IFTTT

    Understanding the AI integration in project management tools

    Discussing the benefits of AI-driven task automation

4

  • Enhancing Collaboration with GPT-Based AI Tools

  • Using GPT-based tools like ChatGPT to foster efficient teamwork

    Exploring AI’s role in remote work and virtual collaboration

    Understanding how AI can foster efficient teamwork

    Using AI in tools like Microsoft Teams and Google Docs

    Exploring AI’s role in remote work and virtual collaboration

    Understanding how AI can improve documentation and sharing of knowledge

5

  • Leveraging GPT-Based AI Tools for Smarter Decision Making

  • Using GPT-based tools to support data-driven decision-making and risk management

    AI for business intelligence, beyond the basics

    Understanding AI in risk assessment, resource allocation

    Exploring the role of AI in strategic planning and decision making

    Understanding how AI can analyze trends and forecast outcomes

6

  • Boosting Personal and Team Productivity with GPT-Based AI Tools (2 hours)

  • Exploring how GPT-based AI personal assistants and project management tools can enhance productivity

    Understanding AI in time management and task prioritization

    Discussing how AI can enhance personal productivity and well-being

    Exploring the role of AI in managing team productivity

7

  • Advanced Applications of GPT-Based AI Tools in Business

  • Understanding how GPT-based tools can enhance customer experiences, marketing, HR, and sales

    Exploring advanced use cases of AI in marketing, HR, sales, and more

    Introduction to AI sentiment analysis, AI in recruiting, AI in sales forecasting

    Understanding the role of AI in enhancing customer experiences

    Discussing AI-driven personalization and predictive analytics in marketing

8

  • Future-Proofing Your Business with GPT-Based AI Tools

  • Identifying potential opportunities for GPT-based tool integration in your business and formulating a strategic AI plan

    Discussing the future potential of AI in business

    Identifying areas in one's own business for AI integration

    Exploring potential challenges and solutions in AI adoption

    Discussing the importance of continuous learning and adaptation in the AI landscape

    The Role of Humans in an AI-Driven World

9

  • The Ethics and Responsibility of AI and GPT Based Tools

  • Understand the ethical considerations and responsibilities of using AI in business

    Privacy and data security in AI

    Identifying and avoiding biases in AI

    Legal considerations when using AI

    Promoting responsible use of AI

Audience

This course is designed for business professionals who are eager to leverage the power of AI in their operations, but lack advanced AI skills. The ideal audience includes project managers, customer service professionals, team leaders, HR and marketing professionals, and even decision-makers who want to make their business operations more efficient. It would also be beneficial for those in roles that require strong collaboration, efficient workflow management, and strategic decision-making powered by data-driven insights.

Language

English

Prerequisites

To ensure a smooth learning experience and maximize the benefits of attending this course, you should have the following prerequisite skills: Basic Understanding of AI: Participants should have a fundamental understanding of what AI is and how it's used in a business context. This understanding will provide a foundation for diving into the more advanced topics of the course. Familiarity with Common Business Software: Participants should be comfortable using common business software such as Microsoft Office Suite, Google Workspace, or project management tools. This will allow for easier adaptation to AIintegrated tools introduced in the course.

$2,195

Length: 3.0 days (24 hours)

Level:

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