About
Course Outline
Audience
Prerequisites
In this course, students practice skills and apply principles for providing face-to-face customer service to customers with technical issues.
* Actual course outline may vary depending on offering center. Contact your sales representative for more information.
Learning Objectives
Upon successful completion of this course, students will be able to:
- meet the customer.
- diagnose the customer's issue.
- deliver solutions.
$260
Length: 1.0 day (4 hours)
Level:
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Course Schedule:
Online Schedule
In Class Schedule
On Demand