Business Relationship Management (BRM) Fundamentals Course

Price
$795.00 USD

Duration
1 Day

 

Delivery Methods
Virtual Instructor Led
Private Group

Course Overview

Relationships drive results. To stay competitive, organizations need more than technical execution—they need professionals who can align goals, navigate complexity, and build lasting partnerships. That’s where Business Relationship Management (BRM) makes a difference.

Business Relationship Management (BRM) Fundamentals introduces BRM as a capability, role, and discipline. BRM Fundamentals is a part of the BRM Institute Knowledge Path to Success Introduction Series which also includes BRMP® and CBRM®. This course IS NOT a prerequisite to the BRM Foundations Certification course (BRMP).

This course will earn you 7 PDUs | 7 CDUs

What Is Included

  • 1-day instructor-led BRM Fundamentals course
  • Official course materials from Business Relationship Management Institute
  • 7 PDUs/CDUs for professional development
  • Practical tools and models to bring structure and guidance to BRM efforts

Course Objectives

  • Develop a high-level understanding of Business Relationship Management.
  • Learn BRM capabilities and their corresponding value potential within organizations.
  • Understand why a BRM capability is essential.
  • Implement course tools and techniques into your day-to-day routine.
  • Acquire the latest central topics surrounding Business Relationship Management in a concise, comprehensive learning approach.

Who Should Attend?

This class is designed to facilitate an understanding of BRM fundamentals and is open to everyone (at any level and from any role) wanting to learn more about interacting with and/or how to achieve success through the BRM profession. This course includes the participant workbook.
  • Top-rated instructors: Our crew of subject matter experts have an average instructor rating of 4.8 out of 5 across thousands of reviews.
  • Authorized content: We maintain more than 35 Authorized Training Partnerships with the top players in tech, ensuring your course materials contain the most relevant and up-to date information.
  • Interactive classroom participation: Our virtual training includes live lectures, demonstrations and virtual labs that allow you to participate in discussions with your instructor and fellow classmates to get real-time feedback.
  • Post Class Resources: Review your class content, catch up on any material you may have missed or perfect your new skills with access to resources after your course is complete.
  • Private Group Training: Let our world-class instructors deliver exclusive training courses just for your employees. Our private group training is designed to promote your team’s shared growth and skill development.
  • Tailored Training Solutions: Our subject matter experts can customize the class to specifically address the unique goals of your team.

What is BRM Fundamentals?

BRM Fundamentals is a one-day training that delivers a comprehensive understanding of BRM fundamentals. The course introduces the BRM role, models, and practices that enable stronger partnerships and business alignment across teams.

How does the BRM Fundamentals Course help with aligning stakeholder needs to business outcomes?

The BRM Fundamentals course equips professionals with the skills and tools needed to bridge the gap between what stakeholders want and what the organization delivers. You'll learn how the BRM discipline helps uncover stakeholder expectations, prioritize value-driven initiatives, and ensure service providers stay aligned with evolving business goals. By applying practical models—like Relationship Mapping and Value Planning—you’ll be able to facilitate meaningful conversations, manage competing interests, and guide teams toward shared outcomes.

What’s the next step after BRM Fundamentals?

After completing this course, many participants move forward to pursue BRMP® or CBRM® certifications to deepen their expertise in the BRM discipline.

What’s the difference between a Business Relationship Manager (BRM) and a Business Analyst (BA)?

A Business Relationship Manager (BRM) acts as a strategic liaison between a business unit and a service provider (like IT), ensuring alignment and maximizing value from the relationship. In contrast, a Business Analyst (BA) focuses on identifying business needs, defining requirements, and recommending solutions. While both roles are critical to organizational success, the BRM operates at a broader, more strategic level—building partnerships and guiding long-term value—whereas the BA concentrates on specific processes, systems, and project outcomes.

What makes this course interactive?

Participants can expect an interactive and lively learning environment that blends discussion, real-world examples, and applied practice to ensure immediate takeaways.

Learning Credits: Learning Credits can be purchased well in advance of your training date to avoid having to commit to specific courses or dates. Learning Credits allow you to secure your training budget for an entire year while eliminating the administrative headache of paying for individual classes. They can also be redeemed for a full year from the date of purchase. If you have previously purchased a Learning Credit agreement with New Horizons, you may use a portion of your agreement to pay for this class.

If you have questions about Learning Credits, please contact your Account Manager.

Agenda

BRM Introduction

  • BRM Introduction

BRM Role

  • BRM Role

BRM Capability

  • Evolve culture
  • Build partnerships
  • Drive value
  • Satisfy purpose

Closing

  • BRM Key Learnings
  • BRM Fundamentals Course Wrap-Up
 

Get in touch to schedule training for your team
We can enroll multiple students in an upcoming class or schedule a dedicated private training event designed to meet your organization’s needs.

CourseID: 3605326E
 



Do You Have Additional Questions? Please Contact Us Below.

contact us contact us 
Contact Us about Starting Your Business Training Strategy with New Horizons