MacOS Support Essentials Training Course v15

Name: macOS Support Essentials v15
Price: 2100.00 USD
Availability: InStock
Rating: 4.5 (1200 reviews)

Price
$2,100.00 USD

Duration
3 Days

Delivery Methods
Virtual Instructor Led
Private Group

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Course Overview

Did you know that over 55% of U.S. companies now support Apple devices in the workplace? As macOS adoption surges across enterprises, skilled professionals who can support and troubleshoot Apple systems are in high demand. macOS Support Essentials v15 is the only official Apple Pro Training Series course covering macOS Sequoia, making it the top choice for anyone tasked with supporting, optimizing, or securing Mac environments.

This immersive training provides step-by-step guidance on installing, configuring, and maintaining macOS Sequoia. You’ll get hands-on practice with real-world scenarios, upgrading systems, recovering data, managing network services, and fine-tuning security. Whether you’re in IT support, a help desk role, or a dedicated Mac power user, you’ll leave with the expertise to keep your organization’s Apple devices running smoothly and securely.

Course Objectives

This course provides the practical knowledge and tools needed to confidently support macOS Sequoia systems. You will learn how to:

Perform installation, upgrade, and reinstallation of macOS
Configure system settings and manage user accounts
Use macOS Recovery utilities for troubleshooting
Manage file systems, permissions, and security
Optimize system resources and network configurations

Who Should Attend?

Anyone who needs to support, troubleshoot, or optimize macOS Sequoia, such as IT professionals, technicians, help desk specialists, and ardent Mac users.

Top-rated instructors: Our crew of subject matter experts have an average instructor rating of 4.8 out of 5 across thousands of reviews.
Authorized content: We maintain more than 35 Authorized Training Partnerships with the top players in tech, ensuring your course materials contain the most relevant and up-to date information.
Interactive classroom participation: Our virtual training includes live lectures, demonstrations and virtual labs that allow you to participate in discussions with your instructor and fellow classmates to get real-time feedback.
Post Class Resources: Review your class content, catch up on any material you may have missed or perfect your new skills with access to resources after your course is complete.
Private Group Training: Let our world-class instructors deliver exclusive training courses just for your employees. Our private group training is designed to promote your team’s shared growth and skill development.
Tailored Training Solutions: Our subject matter experts can customize the class to specifically address the unique goals of your team.

What is macOS Support Essentials v15? Is it worth it?

macOS Support Essentials v15 is Apple’s official training for supporting, troubleshooting, and optimizing macOS Sequoia. It’s the only Apple Pro Training Series course that covers this version, making it a must-have for professionals managing Apple environments. Yes, it’s worth it—Apple support specialists in the U.S. earn an average salary of $65,000–$85,000 per year (Indeed, 2025). Adding this training to your skill set can increase your marketability and earning potential in IT administration and technical support roles.

How will this training help me as an IT Support Specialist?

You’ll gain the ability to diagnose and fix macOS issues quickly, configure user accounts, manage network settings, and perform advanced troubleshooting—skills that directly improve efficiency and credibility in IT support roles.

How will this training help me as a Help Desk Technician?

This course equips you with practical knowledge to resolve end-user issues, manage permissions, configure systems remotely, and guide users through problem-solving steps confidently, reducing downtime and escalation.

How does this course help with installing, configuring, and updating macOS?

Hands-on labs cover clean installs, upgrades, troubleshooting installation problems across Mac models, essential configuration steps, and maintenance best practices to keep devices secure and up to date.

Is there a certification associated with this course?

While not tied to a formal Apple certification exam, this training aligns with Apple’s professional standards and prepares you for advanced Apple certifications and real-world macOS support scenarios.

What is the Satisfaction Guarantee? Can I retake a course?

Retakes are available utilizing the Satisfaction Guarantee for a course that has issues. FMC guarantees the quality of its training. If for any reason a student has not received the full benefit from a course, the student can audit the same course at no charge up to 3 months from course completion. The class can also be retaken online, if applicable.

Request to audit must be made in writing to the branch manager within 30 days.
All course fees must be paid in full prior to retake.

Course Prerequisites

macOS familiarity
Basic computer navigation skills
Anyone who needs to support, troubleshoot, or optimize macOS Sequoia, such as IT professionals, technicians, help desk specialists, and ardent Mac users.