macOS Support Essentials v15

Price
$2,100.00 USD

Duration
3 Days

 

Delivery Methods
Virtual Instructor Led
Private Group

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Course Overview

macOS Support Essentials v15, is a top-notch primer for anyone who needs to support, troubleshoot, or optimize macOS Sequoia, such as IT professionals, technicians, help desk specialists, and ardent Mac users. This is the only Apple Pro Training Series course that covers Sequoia. Students will find in-depth, step-by-step instructions on everything from upgrading, updating, reinstalling, and configuring macOS Sequoia to setting up network services like the Content Caching service.

Course Objectives

  • Installation options
  • System Settings
  • Disk Utility
  • Software Update
  • macOS Recovery utilities
  • macOS File System
  • Resource Management

Who Should Attend?

Anyone who needs to support, troubleshoot, or optimize macOS Sequoia, such as IT professionals, technicians, help desk specialists, and ardent Mac users.
  • Top-rated instructors: Our crew of subject matter experts have an average instructor rating of 4.8 out of 5 across thousands of reviews.
  • Authorized content: We maintain more than 35 Authorized Training Partnerships with the top players in tech, ensuring your course materials contain the most relevant and up-to date information.
  • Interactive classroom participation: Our virtual training includes live lectures, demonstrations and virtual labs that allow you to participate in discussions with your instructor and fellow classmates to get real-time feedback.
  • Post Class Resources: Review your class content, catch up on any material you may have missed or perfect your new skills with access to resources after your course is complete.
  • Private Group Training: Let our world-class instructors deliver exclusive training courses just for your employees. Our private group training is designed to promote your team’s shared growth and skill development.
  • Tailored Training Solutions: Our subject matter experts can customize the class to specifically address the unique goals of your team.

Course Prerequisites

  • macOS familiarity
  • Basic computer navigation skills
  • Anyone who needs to support, troubleshoot, or optimize macOS Sequoia, such as IT professionals, technicians, help desk specialists, and ardent Mac users.

Agenda

1 - Installation and Configuration

  • Introduction to macOS
  • Update, Upgrade, or Reinstall macOS
  • Set Up and Configure macOS
  • Use the Command Line
  • Use macOS Recovery
  • Update macOS

2 - User Accounts

  • Manage User Accounts
  • Manage User Home Folders
  • Manage Security and Privacy
  • Manage Password Changes

3 - File Systems

  • Manage File Systems and Storage
  • Manage FileVault
  • Manage Permissions and Sharing
  • Use Hidden Items, Shortcuts, and File Archives

4 - Data Management

  • Manage System Resources
  • Use Metadata, Spotlight, and Siri
  • Manage Time Machine

5 - Apps and Processes

  • Install Apps
  • Manage Files
  • Manage and Troubleshoot Apps

6 - Network Configuration

  • Manage Basic Network Settings
  • Manage Advanced Network Settings
  • Troubleshoot Network Issues

7 - Network Services

  • Manage Network Services
  • Manage Host Sharing and Personal Firewall

8 - System Management

  • Troubleshoot Peripherals
  • Manage Printers and Scanners
  • Troubleshoot Startup and System Issues
 

Upcoming Class Dates and Times

May 14, 15, 16
9:00 AM - 5:00 PM
ENROLL $2,100.00 USD
Guaranteed to Run
Virtual: Online - CST
Jun 25, 26, 27
9:00 AM - 5:00 PM
ENROLL $2,100.00 USD
Guaranteed to Run
Virtual: Online - CST
Jul 16, 17, 18
9:00 AM - 5:00 PM
ENROLL $2,100.00 USD

Virtual: Online - CST
Aug 20, 21, 22
9:00 AM - 5:00 PM
ENROLL $2,100.00 USD

Virtual: Online - CST
Oct 1, 2, 3
9:00 AM - 5:00 PM
ENROLL $2,100.00 USD

Virtual: Online - CST
Nov 19, 20, 21
9:00 AM - 5:00 PM
ENROLL $2,100.00 USD

Virtual: Online - CST
Dec 17, 18, 19
9:00 AM - 5:00 PM
ENROLL $2,100.00 USD

Virtual: Online - CST

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