iOS Support Essentials

Price
$1,195.00 USD

Duration
2 Days

 

Delivery Methods
Virtual Instructor Led
Private Group

Course Overview

iOS Support Essentials is a two-day core class to teach you how to use and support iOS and how to get the most out of your iPhone or iPad. Students will learn how to share files, create documents, surf the web, back up and restore data, stay secure and keep software up to date, among other topics.

Course Objectives

Who Should Attend?

iOS Support Essentials is designed for all users of iOS, from new users to experienced IT Support staff who now have to support iOS devices. All exercises will be demonstrated in-class by the instructor. Students who have their own iPads or iPhones may bring them and follow along, but this is not necessary.
  • Top-rated instructors: Our crew of subject matter experts have an average instructor rating of 4.8 out of 5 across thousands of reviews.
  • Authorized content: We maintain more than 35 Authorized Training Partnerships with the top players in tech, ensuring your course materials contain the most relevant and up-to date information.
  • Interactive classroom participation: Our virtual training includes live lectures, demonstrations and virtual labs that allow you to participate in discussions with your instructor and fellow classmates to get real-time feedback.
  • Post Class Resources: Review your class content, catch up on any material you may have missed or perfect your new skills with access to resources after your course is complete.
  • Private Group Training: Let our world-class instructors deliver exclusive training courses just for your employees. Our private group training is designed to promote your team’s shared growth and skill development.
  • Tailored Training Solutions: Our subject matter experts can customize the class to specifically address the unique goals of your team.

Course Prerequisites

Students who attend iOS Support Essentials need not have any iPad or iPhone experience at all, but some familiarity with the iOS or other mobile OSes can help.

Agenda

Lesson 1: Basic features & troubleshooting iOS Versions Compared Power Management Activating, Upgrading or Downgrading iOS Backing Up & Restoring Data Multitasking & Splitscreen Background Refresh & Data Usage Motion Coprocessor Lesson 2: Email, Contacts & Collaboration AppleID Email, General Practices Microsoft Exchange Active Sync iCloud & iCloud Family Contacts Calendars Managing Notifications Sharepoint & Wikis Facetime Lesson 3: Multimedia & Presenting Camera & Video Photos & Photostream Connecting to a TV or Projector AppleTV AirPlay & Alternatives Home Sharing Lesson 4: Apps & Files App Store The iOS File System Sharing Files Between Apps AirDrop DropBox, Google & Other Cloud Services Editing Text iBooks, E-books & PDF Lesson 5: Security Unlocking & Jailbreaking Passcode & Encryption TouchID Restrictions Guided Access Find My iPad/iPhone and Location Services Apple Wallet & ApplePay Network Security for Business App Security Physical Security Private Browsing Standards Compliance Lesson 6: Shortcuts & Accessibility Extensions & Keyboards Entering & Editing Text Zooming & Inverting the Display VoiceOver Dictation & Siri Lesson 7: Custom Apps The App Store Inside & Out Volume Purchase Program Custom B2B Apps Buy or Develop In-House? Dashcode Xcode iOS Developer Program
 

Upcoming Class Dates and Times

Aug 28, 29
9:00 AM - 5:00 PM
ENROLL $1,195.00 USD
Oct 30, 31
9:00 AM - 5:00 PM
ENROLL $1,195.00 USD
Dec 22, 23
9:00 AM - 5:00 PM
ENROLL $1,195.00 USD
 



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