Discovery Fundamentals

Name: Discovery Fundamentals
Price: 2700.00 USD
Availability: InStock
Rating: 4.5 (1200 reviews)

Price
$2,700.00 USD

Duration
3 Days

Delivery Methods
Virtual Instructor Led
Private Group

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Course Overview

ServiceNow Discovery lays the groundwork for mature infrastructure operations management. Using probes, sensors, and discovery patterns, this ITOM application captures IP-enabled configuration items (CIs), and maps their relationships and dependencies, in your ServiceNow CMDB.

Course Objectives

Understand the big picture of the ServiceNow Discovery solution
Configure MID Servers
Work with Credentials
Configure Discovery to find
Linux and Windows Servers
Network Devices
Applications
Extend Discovery with custom
Horizontal Discovery Patterns
Application Discovery Patterns
Learn common troubleshooting techniques

Who Should Attend?

The ServiceNow Discovery Fundamentals course is for customers, partners, and employees who implement and administer features, functions, and data associated with Discovery. An attendee is a good fit for this course if they perform or advise on any of the following roles or job responsibilities:

ServiceNow Implementer
ServiceNow System Administrator

Top-rated instructors: Our crew of subject matter experts have an average instructor rating of 4.8 out of 5 across thousands of reviews.
Authorized content: We maintain more than 35 Authorized Training Partnerships with the top players in tech, ensuring your course materials contain the most relevant and up-to date information.
Interactive classroom participation: Our virtual training includes live lectures, demonstrations and virtual labs that allow you to participate in discussions with your instructor and fellow classmates to get real-time feedback.
Post Class Resources: Review your class content, catch up on any material you may have missed or perfect your new skills with access to resources after your course is complete.
Private Group Training: Let our world-class instructors deliver exclusive training courses just for your employees. Our private group training is designed to promote your team’s shared growth and skill development.
Tailored Training Solutions: Our subject matter experts can customize the class to specifically address the unique goals of your team.

Course Prerequisites

Certified System Administrator preferred
Completion of ServiceNow CMDB fundamentals is highly recommended
Scripting in ServiceNow is highly recommended

Agenda

Module 1: Overview o Lab 1.1: Discovery and CMDB Tour

Module 2: MID Server o Lab 2.1: MID Server Installation Validation

Module 3: Running Discovery o Lab 3.1: Running Discovery

Module 4: Credentials and Behaviors o Lab 4.1: Windows Discovery o Lab 4.2: Linux Discovery o Lab 4.3: Behaviors o Lab 4.4: Router Discovery

Module 5: Phases, Probes, and Classifications o Lab 5.1: Ports Probes and IP Services o Lab 5.2: Classifications and Trigger Probes o Lab 5.3: CI Identification Troubleshooting

Module 6: Application Mapping o Lab 6.1: Process Classification o Lab 6.2: Process Classification and Identification o Lab 6.3: Application to Application Mapping • Module 7: Asset, CI, and File-based Discovery o Lab 7.1: Asset and CI Relationships • Module 8: Horizontal Discovery Patterns o Lab 8.1: Extend Windows OS – Servers Pattern o Lab 8.2: Extend Linux Server Pattern o Lab 8.3: New SNMP Classifier and Discovery Pattern o Lab 8.4: Remaining Firewall Requirements • Module 9: Application Discovery Patterns o Lab 9.1: Application Discovery Pattern o Lab 9.2: More Mongoose Requirements o Lab 9.3: Troubleshooting the Pattern• Module 10: Configuration Management o Lab 10.1: CMDB Health Properties o Lab 10.2: CMDB Health Dashboard o Lab 10.3: Hardware Configuration Management o Lab 10.4: Application Configuration Management