Introduction to AI for Business: Prompts, Tools & Real-World Applications

Price
Upon Request

Duration
1.5 Hours

Delivery Methods
Virtual Instructor Led
Private Group

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Course Overview

Artificial intelligence is reshaping how professionals work, communicate, and make decisions across every industry. This 90-minute immersion experience is designed to move participants from AI-curious to AI-confident; grounded in the specific AI platform their organization has deployed.

Participants will gain a clear, practical understanding of how modern AI assistants work, how to navigate and use the key features of their organization's AI tool, how to craft high-quality prompts that consistently produce useful results, and most importantly, how to apply AI to the real, everyday tasks that define their roles.

Every demonstration in this course is grounded in realistic workplace scenarios. Rather than abstract theory, the focus is on immediate application: showing participants what AI can do today and equipping them with the prompting skills and mental models to put it to work starting the next morning.

What Is Included

Expert-led instruction with live AI demonstrations throughout
Practical prompting framework participants can apply immediately
Realistic business scenario walkthroughs tailored to your industry
GCSE Prompt Framework quick reference card (participant takeaway)
Certificate of completion
Private group delivery option available for teams of any size
Content tailored to your organization's deployed AI platform

Who Should Attend?

This course is designed for business professionals who want to build practical AI fluency using the AI tool their organization has already deployed. No technical background is required.

Business professionals across all functional areas: Finance, HR, Operations, Sales, Marketing, Legal, IT, and others
Individual contributors looking to increase personal productivity through AI-assisted work
Team leads and managers exploring AI-driven efficiency gains for their teams
Decision-makers evaluating how AI can be responsibly integrated into existing workflows
Anyone who wants to move beyond curiosity and start using AI confidently in their daily work

Top-rated instructors: Our crew of subject matter experts have an average instructor rating of 4.8 out of 5 across thousands of reviews.
Authorized content: We maintain more than 35 Authorized Training Partnerships with the top players in tech, ensuring your course materials contain the most relevant and up-to date information.
Interactive classroom participation: Our virtual training includes live lectures, demonstrations and virtual labs that allow you to participate in discussions with your instructor and fellow classmates to get real-time feedback.
Post Class Resources: Review your class content, catch up on any material you may have missed or perfect your new skills with access to resources after your course is complete.
Private Group Training: Let our world-class instructors deliver exclusive training courses just for your employees. Our private group training is designed to promote your team’s shared growth and skill development.
Tailored Training Solutions: Our subject matter experts can customize the class to specifically address the unique goals of your team.

Learning Credits: Learning Credits can be purchased well in advance of your training date to avoid having to commit to specific courses or dates. Learning Credits allow you to secure your training budget for an entire year while eliminating the administrative headache of paying for individual classes. They can also be redeemed for a full year from the date of purchase. If you have previously purchased a Learning Credit agreement with New Horizons, you may use a portion of your agreement to pay for this class.

If you have questions about Learning Credits, please contact your Account Manager.

Corporate Tech Pass: Our Corporate Tech Pass includes unlimited attendance for a single person, in the following Virtual Instructor Led course types: Microsoft Office, Microsoft Technical, CompTIA, Project Management, SharePoint, ITIL, Certified Ethical Hacker, Certified Hacking Forensics Investigator, Java, Professional Development Courses and more. The full list of eligible course titles can be found at https://www.newhorizons.com/eligible.

If you have questions about our Corporate Tech Pass, please contact your Account Manager.

Course Prerequisites

There are no formal prerequisites for this course.

No prior AI experience or technical knowledge is required
Basic familiarity with workplace tools such as email, word processing, or spreadsheets is helpful but not required
Participants should come prepared with an openness to explore how AI can support their specific role and daily tasks

Agenda

1 - Introduction: What Is AI and Why Does It Matter Now?

What a large language model (LLM) is, in plain language
How AI assistants differ from traditional search tools and software
How AI assistants generate responses and why this matters for how you use them
Why AI adoption is accelerating in the workplace right now
What AI excels at versus where its real limitations lie
Why human oversight of AI outputs is always required

2 - Know Your Platform: Navigation, Features & Key Capabilities

Live walkthrough of the AI platform interface
Core interface elements: conversation window, input field, session history, and new conversation
How to upload files and documents for the AI to analyze
Using web search and real-time information retrieval (where available)
Setting up custom instructions and personalization to reflect your role
Managing conversation context for multi-step tasks
Quick-start tips for productive day-one use

3 - The Art of the Prompt: Fundamentals & Best Practices

Why prompt quality is the single greatest driver of AI output quality
The GCSE Prompting Framework: Goal, Context, Source, Expectations
Live before-and-after demonstration: weak prompts versus strong prompts
Advanced technique role assignment: directing the AI's expertise and perspective
Advanced technique chain-of-thought: asking the AI to reason step by step
Advanced technique format specification: controlling how output is structured
Iterative refinement: improving outputs within the same conversation
The most common prompting mistakes and how to avoid them

4 - Live Demonstrations: AI Applied to Real Business Scenarios

Demo 1: Communication- drafting a professional follow-up email after a difficult client call
Demo 2: Analysis- summarizing a complex report for a leadership briefing under time pressure
Demo 3: Productivity- building a meeting preparation checklist and post-meeting summary template
Demo 4: Content Creation- transforming rough brainstorm notes into a structured management briefing
Demo 5: Decision Support- creating a structured vendor comparison with a decision framework
Live prompt construction and refinement for each scenario using the GCSE framework
Participant connections: how each demonstration maps to everyday tasks in your role

5 - Responsible Use, Limitations & Where to Go From Here

AI as a productivity multiplier not a replacement for expertise or judgment
Understanding hallucinations: why AI can be confidently wrong and how to catch it
Data privacy and security guardrails: what should and should not go into AI prompts
The importance of human review before using any AI-generated output
Building AI fluency through consistent low-stakes practice
Your personal AI action plan: how to start applying AI to your work this week
Closing takeaways: what to remember and what to apply starting tomorrow

Get in touch to schedule training for your team
We can enroll multiple students in an upcoming class or schedule a dedicated private training event designed to meet your organization’s needs.

CourseID: 3606890E

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