Design Thinking & Product Development Using AI

Price
$1,195.00 USD

Duration
1 Day

 

Delivery Methods
Virtual Instructor Led
Private Group

Course Overview

Unlock your potential with this dynamic course, designed for professionals across industries looking to master human-centered design and product development. Whether you are in technology, business, healthcare, or creative fields, you will gain practical tools to deeply understand users, define actionable challenges, and drive innovation.

Discover proven strategies to generate and refine ideas, validate product value, and deliver high-impact solutions that thrive in today’s competitive marketplace. Our curriculum empowers you to balance desirability, feasibility, and viability, while confidently navigating team collaboration, real-world challenges, and iterative improvement, setting you apart as a leader in modern product development.

This course will earn you 14 PDUs | 14 CDUs

Course Objectives

  • Explain the foundational principles and history behind modern design frameworks
  • Differentiate between sympathy, empathy, and compassion in user-centered design
  • Analyze user contexts, behaviors, and needs using qualitative and quantitative methods
  • Define clear, actionable problem statements and align stakeholders
  • Generate, evaluate, and refine ideas using structured ideation techniques
  • Assess the feasibility, viability, and desirability of proposed solutions
  • Apply validation and testing methods to determine product value
  • Identify what to build, what to ship, and when to iterate
  • Understand trade-offs in agile and traditional delivery frameworks
  • Recognize root causes of product and design challenges in modern applications

Who Should Attend?

  • Product Managers
  • UX/UI Designers
  • Instructional Designers
  • Engineers & Technical Leads
  • Innovation / Strategy Teams
  • Business Analysts
  • Anyone involved in product, service, or experience design
  • Top-rated instructors: Our crew of subject matter experts have an average instructor rating of 4.8 out of 5 across thousands of reviews.
  • Authorized content: We maintain more than 35 Authorized Training Partnerships with the top players in tech, ensuring your course materials contain the most relevant and up-to date information.
  • Interactive classroom participation: Our virtual training includes live lectures, demonstrations and virtual labs that allow you to participate in discussions with your instructor and fellow classmates to get real-time feedback.
  • Post Class Resources: Review your class content, catch up on any material you may have missed or perfect your new skills with access to resources after your course is complete.
  • Private Group Training: Let our world-class instructors deliver exclusive training courses just for your employees. Our private group training is designed to promote your team’s shared growth and skill development.
  • Tailored Training Solutions: Our subject matter experts can customize the class to specifically address the unique goals of your team.

Learning Credits: Learning Credits can be purchased well in advance of your training date to avoid having to commit to specific courses or dates. Learning Credits allow you to secure your training budget for an entire year while eliminating the administrative headache of paying for individual classes. They can also be redeemed for a full year from the date of purchase. If you have previously purchased a Learning Credit agreement with New Horizons, you may use a portion of your agreement to pay for this class.

If you have questions about Learning Credits, please contact your Account Manager.

Course Prerequisites

  • Basic understanding of product development or project workflows
  • Familiarity with digital products or services (recommended but not required)
  • No prior formal design training required

Agenda

1. Overview

  • History of design frameworks and origin stories
  • Core foundational principles across applications
  • Modern context: challenges in conventional approaches
  • Case study: cohorts and design challenge introduction

2. Empathy

  • Sympathy vs. Empathy vs. Compassion
  • Understanding users, buyers, and consumers
  • Importance of context and semantics
  • Methods and tools: qualitative vs. quantitative research

3. Define

  • Scoping: avoiding “designing everything for everyone”
  • Managing churn and unproductive debate
  • Alignment: building agreement across teams
  • Framing clear problem statements

4. Ideate

  • Concept generation: high-velocity thinking
  • Avoiding attachment to ideas (“killing your darlings”)
  • Directional vs. exploratory ideation
  • Refinement: reducing variables and focusing solutions

5. Prototype

  • Feasibility: understanding what is possible
  • Viability: designing what should be delivered
  • Identifying the “golden path” (core interactions)
  • Building prototypes at appropriate fidelity

6. Test

  • Desirability: user wants vs. actual needs
  • Validation: identifying what creates value
  • Invalidation: defining what is not valuable
  • Best practices: bias prevention, research methods, sample sizing

7. Deliver

  • Deciding what to ship
  • Production testing: determining “enough” vs. “too much”
  • Agile considerations and competing frameworks (e.g., dual-track, BFFs)
  • Modern context: root causes of product and system issues
 

Get in touch to schedule training for your team
We can enroll multiple students in an upcoming class or schedule a dedicated private training event designed to meet your organization’s needs.

CourseID: 3606085E
 



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