Coaching and Mentoring

This workshop focuses on how to better coach your employees to higher performance.

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Learning Objectives

Coaching is a process of relationship building and setting goals. How well you coach is relates directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting.

 

Course Details

Course Outline

1 - Getting Started
  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives
  • 2 - Defining Coaching and Mentoring
  • What is Coaching?
  • What is Mentoring?
  • Introducing the G.R.O.W. Model
  • 3 - Setting Goals
  • Goals in the Context of GROW
  • Identifying Appropriate Goal Areas
  • Setting SMART Goals
  • 4 - Understanding the Realities
  • Getting a Picture of Where You Are
  • Identifying Obstacles
  • Exploring the Past
  • 5 - Developing Options
  • Identifying Paths
  • Choosing Your Final Approach
  • Structuring a Plan
  • 6 - Wrapping it All Up
  • Creating the Final Plan
  • Identifying the First Step
  • Getting Motivated
  • 7 - The Important of Trust
  • What is Trust?
  • Trust and Coaching
  • Building Trust
  • 8 - Providing Feedback
  • The Feedback Sandwich
  • Providing Constructive Criticism
  • Encouraging Growth and Development
  • 9 - Overcoming Roadblocks
  • Common Obstacles
  • Re-evaluating Goals
  • Focusing on Progress
  • 10 - Reaching the End
  • How to Know When You've Achieved Success
  • Transitioning the Coach
  • Wrapping it All Up
  • 11 - How Mentoring Differs from Coaching
  • The Basic Differences
  • Blending the Two Models
  • Adapting the GROW Model for Mentoring
  • Focusing on the Relationship
  • 12 - Wrapping it Up
  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans
  • Actual course outline may vary depending on offering center. Contact your sales representative for more information.

    Who is it For?

    Target Audience

    Group or Private Training Quote Request

    Coaching and Mentoring

    $395
    Course Length : 1 Day
     

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