Generation Gaps

In this course, students will learn to understand the various generations present in the workplace.

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Learning Objectives

Upon successful completion of this course, students will use their understanding of generational differences in order to become better managers and co-workers.

 

Course Details

Course Outline

1 - Getting Started
  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives
  • 2 - History
  • What Generations Exist in the Workplace
  • What Defines a Generation?
  • What This Means In Our Workplace?
  • 3 - Traditionalist
  • Their Background
  • Their Characters
  • Their Working Style
  • 4 - Baby Boomers
  • Their Background
  • Their Characters
  • Their Working Style
  • 5 - Generation X's
  • Their Background
  • Their Characters
  • Their Working Style
  • 6 - Generation Y's (Millenial)
  • Their Background
  • Their Characters
  • Their Working Style
  • 7 - Differentiations Between Generations
  • Background
  • Attitude
  • Working Style
  • Life Experience
  • 8 - Finding Common Ground
  • Adopting A Communication Style
  • 9 - Conflict Management (I)
  • Younger Bosses Managing Older Workers
  • Avoid Turnover with a Retention Plan
  • Breaking Down the Stereotypes
  • 10 - Conflict Management (II)
  • Embrace The Hot Zone
  • Treat Each Other As A Peer
  • Create a Succession Plan
  • 11 - The Power of 4
  • Benefits of Generation Gaps
  • How to Learn From Each Other
  • Embracing the Unfamiliar
  • 12 - Wrapping Up
  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations
  • Actual course outline may vary depending on offering center. Contact your sales representative for more information.

    Who is it For?

    Target Audience

    This course is intended for individuals who want help navigating intergenerational relationships.

    Generation Gaps

    Call
    Course Length : 1 Day (8 Hours)

    There are currently no scheduled dates for this course. Please contact us for more information.

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