Microsoft 365 Identity and Services (Exam MS-100) - Intermediate

5 Hours, 49 Minutes


Delivery Method

Educate 360 Pro from New Horizons

This class is part of a 12‑month Educate 360 Pro Subscription

Course Overview

This course will cover topics from the Microsoft MS-100 exam, which measures a student's ability to design and implement Microsoft 365 services, manage user identity and roles, manage access and authentication, and plan Microsoft 365 workloads and applications. In this course, students will review how to configure Exchange Online and SharePoint Online, how to work with Microsoft Pro Plus, and how to migrate to Microsoft 365. Students will also learn how to configure Microsoft 365 Tenant, how to manage user and security groups and licenses, and how to use authentication in 365.

Course Objectives

"Introduction , Exchange Online Overview , Overview of SharePoint Online , Other Office Apps , Office 365 Pro Plus , Moving to Microsoft 365 , Configuring Microsoft 365 Tenant , Managing User and Security Groups and Licenses , Authentication , Conclusion Working knowledge of Microsoft 365 workloads

Course Prerequisites

There are no prerequisites for this course.


1 - Introduction

  • Introduction

2 - Exchange Online Overview

  • Overview of Exchange Online
  • Creating a Resource Mailbox
  • Creating a Shared Mailbox
  • Creating Mail Contacts
  • Creating a Mail User
  • Overview of Exchange Online Protection
  • Customizing Malware Filters
  • Configuring Connection Filters
  • Configuring Spam Filters
  • Configuring Outbound Spam Filter
  • Using Quarantine
  • Creating Retention Tags
  • Creating Retention Policies

3 - Overview of SharePoint Online

  • SharePoint Overview
  • Managing Site Collections
  • Managing the Term Store
  • Managing Search
  • Configuring SharePoint Settings
  • Configuring Sharepoint Sharing
  • Encryption Services
  • Data Loss Prevention
  • Anti-Malware Protection

4 - Other Office Apps

  • Teams Overview
  • Teams Admin Center
  • Overview of Flow
  • Overview of Sway
  • Overview of Planner

5 - Office 365 Pro Plus

  • Microsoft 365 Clients
  • Microsoft 365 Install Options
  • User Driven Install
  • Managed Deployment
  • Installing via Managed Deployment
  • Office 365 ProPlus Updates
  • Office Telemetry
  • Installing Office Telemetry
  • Workplace Analytics

6 - Moving to Microsoft 365

  • Microsoft Global Network
  • Estimating Network Bandwidth Needs
  • Testing Your Existing Network
  • Best Practices for Microsoft 365 Networking
  • Planning for Your Email
  • Planning for File and Storage Migration
  • Planning for Hybrid Exchange
  • Planning Your Authentication Solution
  • Microsoft 365 Modern Authentication
  • Multi-Factor Authentication
  • Microsoft 365 Permission Model and Roles
  • Assigning Roles in 365

7 - Configuring Microsoft 365 Tenant

  • Subscription Options
  • Custom Domains
  • Adding a Custom Domain
  • Overview of DNS Records for Microsoft 365
  • Configuring DNS Records for Microsoft 365
  • Monitoring Service Health
  • Monitoring and Reporting
  • Incident Response Plan
  • Submitting a Support Request

8 - Managing User and Security Groups and Licenses

  • Types of User Identities
  • Creating User Accounts
  • Managing User Accounts and Licenses
  • Deleting and Recovering User Accounts
  • Microsoft 365 Admin Roles
  • Microsoft 365 Groups
  • Azure AD Privileged Identity Management
  • Planning Password Policy
  • Implementing Multi-Factor Authentication
  • Planning and Activating Self-Service Password Reset
  • Managing Access Review

9 - Authentication

  • SSO Options for Microsoft 365
  • Directory Synchronization
  • Preparing for Directory Synchronization
  • Planning Azure AD Connect For Multi-Forest
  • Installing and Configuring Azure AD Connect
  • Modifying Directory Synchronization
  • Configuring Azure AD Connect Health
  • Understanding Identity Federation
  • ADFS Authentication with Online Service
  • ADFS Prerequisites
  • Installing ADFS
  • Installing ADFS Proxy
  • Converting Domain to Federated
  • Switching Between Federated Authentication and Password Sync
  • Azure AD Application Proxy
  • Azure AD Application Proxy Prerequisites
  • Installing and Registering a Connector
  • Publishing Enterprise SaaS
  • Azure AD Passthrough Authentication

10 - Conclusion

  • Course Recap

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