The Computer and Network Support Technician Program is a three-part program.
Part 1: Microsoft Office: This program is designed to provide the students with Beginning to Intermediate knowledge of Microsoft Office applications: Word, Excel, PowerPoint, and Outlook.
Part 2: A+ Comprehensive: Throughout this course, with hands on experience, students are better prepared to troubleshoot, problem solve, and better understand a wide variety of issues regardless of the devices being used.
Part 3: Net+ Networking Fundamentals: Provides students with the fundamentals of networking by giving them hands-on training in networking skills and concepts that affect many aspects of networking. Potential Occupations:
The student will have acquired the skills necessary to obtain an entry-level position as:
• Computer User Support Specialist
• Call Center Support
• Customer Service Representative
• Technical Support Specialist
• Help Desk Technician
• Network and Computer Systems Administrator
• PC Technician
• Desktop Support Technician
Computerized Office Support Program
The Computerized Office Support Program is designed to provide students with beginning to advanced knowledge of Microsoft Office. applications The training provided in this program, will help students prepare for the Microsoft Office Specialist (MOS) Exams. As a MOS trained professional, they will be able to maintain, manage and format spreadsheets, create professional slide shows, manage email, and create or edit documents. To further advance the students’ knowledge and prepare them for a professional environment, we are also instructing on human resources, business skills and professional development. These provide students with critical skills needed for the workplace, such as time management and communication.
Potential Occupations:
The student will have acquired the skills necessary to obtain an entry-level position as:
• Administrative Assistant
• Customer Service Representative
• Billing and Posting Clerk
• Bookkeeping Auditing Clerk
• Marketing Assistant
• Data Entry
• Office Assistant
• Microsoft Office Specialist
• Supervisor
IT Systems Administrator Program
The IT Systems Administrator Program is a threepart program.
Part 1: A+ Comprehensive: Throughout this course, with hands on experience, students are better prepared to troubleshoot, problem solve, and better understand a wide variety of issues regardless of the devices being used.
Part 2: Net+ Networking Fundamentals: Provides students with the fundamentals of networking by giving them hands-on training in networking skills and concepts that affect many aspects of networking.
Part 3: Microsoft Server Administration: Implement, deploy, manage, maintain, and provision a Windows Server Infrastructure, with Active Directory, Group Policy, and Hyper-V services. Additionally, instruction is provided on supporting, installing, and troubleshooting Windows Operating Systems.
Potential Occupations:
The student will have acquired the skills necessary to obtain an entry-level position as:
• Computer User Support Specialist
• Computer Systems Analyst
• Call Center Support
• Technical Support Specialist
• Help Desk Technician
• Network and Computer Systems Administrator
MIS Network Administrator Program
The MIS Network Administrator Program covers three major certification areas.
Part 1: CompTIA Network+: Provides students with the fundamentals of networking by giving them hands-on training in networking skills and concepts that affect many aspects of networking.
Part 2: Windows Server: Implement, deploy, manage, maintain, and provision a Windows Server Infrastructure, with Active Directory, Group Policy, and Hyper-V services. Additionally, instruction is provided on supporting, installing, and troubleshooting Windows Operating Systems.
Part 3: Cisco CCNA: Gives students a broad range of fundamental knowledge for all IT careers. They will learn how to install, operate, configure, and verify basic IPv4 and IPv6 networks. Students gain hands on experience with hardware, software, servers, networking, switches and routers.
Potential Occupations:
The student will have acquired the skills necessary to obtain an entry-level position as:
• Computer User Support Specialist
• Computer Systems Analyst
• Call Center Support
• Technical Support Specialist
• Help Desk Technician
• Network and Computer Systems Administrator
Graphic Web Designer Program
The GWD program is a four-part program.
Part 1: Microsoft Office Intermediate: Prepares students for Microsoft Office; Windows, Word, Excel, PowerPoint, and Outlook. You will cover the entire range of necessary skills, which are needed in every job position today.
Part 2: Website and Social Media Fundamentals: This component allows for website updates and social media strategies to communicate with the socially connected world we live in. Software topics include: Web site Design, JavaScript, Java, HTML, CSS, Python, and Social Media.
Part 3: Workplace Fundamentals: Includes Professionalism in the office, Communication, Business Etiquette, Thinking Critically, Creative Problem Solving, Customer Service, and Time Management.
Part 4: Executive Administrative Support Fundamentals: Administrative Office Procedure training and Executive Administrative Support Fundamentals along with basic Human Resource Concepts.
Potential Occupations:
The student will have acquired the skills necessary to obtain an entry-level position as:
• Executive Administrative Assistant
• Secretary – Office Support
• Marketing Assistant
Healthcare Information Program
Students are introduced to automated medical office software and health records. This balanced training program, covers premier industry certification preparation for Medical Assistant or Medical Administrative Assistant, a Certified Billing and Coding Specialist, and the highly sought after Certified Professional Coder by the AAPC certifying body. Students will have the knowledge to work within a medical office and update medical records using current coding standards. Knowledge of Microsoft Office computer technologies is achieved and the student receives up-to-date training including a thorough understanding of HIPAA compliance regulations, office administration, medical terminology, procedural coding and diagnostic coding for electronic records. Students will be taught the skills needed to work with codes and standards.
Potential Occupations:
The student will have acquired the skills necessary to obtain an entry-level position as:
• Insurance Claims & Policy Processing Clerk
• CPC-Certified Professional Coder
• Medical Coding and Billing Specialist
• Medical Front Office Support
• Insurance Billing and Coding Specialist
• Medical records Claims Processor
• Medical Assistant and Healthcare Support
Medical Office Assistant Program
Designed to empower students with real-world administrative and clinical skills essential for a career in the modern medical office. This program includes Microsoft office basics, expanded content on medical office accounts, collections, banking, practice management, medical terminology, A&P, and pathology to support foundational learning. Also, students are presented with a solid understanding of health insurance, its types and sources, and the ethical and legal issues surrounding it. This course incorporates the latest information surrounding ICD-10, the Patient Protection and Affordable Care Act, and other timely federal influencers, as it guides students through the important arenas of health insurance such as claims submission methods, the claims process, coding, reimbursement, hospital billing, and more.
Potential Occupations:
The student will have acquired the skills necessary to obtain an entry-level position as: