CompTIA A+ vs. Google IT Support: Which Certification Is Right For You?

Taylor Karl
CompTIA A+ vs. Google IT Support: Which Certification Is Right For You? 861 0

When it comes to launching a career in IT, certifications can be a game-changer. Among the popular choices, two names often stand out: the CompTIA A+ and Google IT Support Professional Certificate. But which one is right for you? Let's dive into what each certification offers and how they stack up against each other.

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Overview of CompTIA A+ Certification

The CompTIA A+ certification is a well-established credential that has been a staple in the IT industry for years. It's globally recognized and covers a broad range of topics including hardware, software, networking, and security basics. Essentially, it sets a solid foundation for any IT role.

The CompTIA A+ certification process involves passing two exams: Core 1 (220-1101) and Core 2 (220-1102). These exams cover a broad spectrum of topics, ensuring that certified individuals possess a comprehensive understanding of crucial IT concepts such as:

  • Hardware: Understanding and troubleshooting physical components of a computer.
  • Networking Technology: Grasping the basics of networking, including wireless and wired connections.
  • Operating Systems: Familiarity with various operating systems like Windows, macOS, Linux, and mobile OS.
  • Software Troubleshooting: Diagnosing and resolving software issues.
  • Security: Gaining a fundamental understanding of cybersecurity concepts to protect against threats.
  • Cloud Computing: Basics of operating in cloud environments and virtualization.

Beyond verifying technical prowess, the CompTIA A+ also emphasizes customer service and communication skills. This aspect is crucial for IT professionals who need to explain technical issues in an understandable manner, making it an all-encompassing certification for anyone looking to start their IT journey.

Overview of Google IT Support Professional Certificate

On the other hand, the Google IT Support Professional Certificate is a newer player in the field but has quickly made a name for itself. Sponsored by Google, it offers a comprehensive introduction to IT support, including troubleshooting, customer service, networking, operating systems, system administration, and security.

Key features include:

  • A series of courses available on Coursera
  • Designed to be completed in about six months, with around 5 hours of study per week
  • Offers hands-on projects and interactive assessments

The curriculum covers six core areas:

  • Technical Support Fundamentals: An introduction to basic IT concepts and terminology.
  • Bits and Bytes of Computer Networking: Essentials of networking, from the internet to wireless networking to troubleshooting.
  • Operating Systems and You: In-depth exploration of operating systems, including how to manage and configure them.
  • System Administration and IT Infrastructure Services: Covers infrastructure services that keep organizations up and running.
  • IT Security: Fundamental principles of security, including threat identification and mitigation.

This certification not only prepares you for job roles such as support specialist, database administrator, and system analyst but also often comes with an employment help component. Google partners with various companies to connect graduates with potential employers, enhancing your employability once certified.

Comparison of CompTIA A+ and Google IT Support Professional Certificate

Both certifications aim to provide you with essential IT skills, but they have different approaches and focal points. Here’s a comparison:


CompTIA A+ Certification

Google IT Support Professional Certificate

Target Audience

Aspiring IT support technicians, help desk staff, and technical support specialists

Career switchers, beginners with minimal prior IT experience


Covers a broad range of IT topics, including hardware, software, networking, operating systems, and security

Focuses on six core areas: Technical Support Fundamentals, Networking, Operating Systems, System Administration, IT Infrastructure Services, IT Security

Exam Format

Two comprehensive exams (Core 1: 220-1101, Core 2: 220-1102)

Series of interactive courses and practical exercises on Coursera

Exam Cost

$232 per exam, total $464

$39/month on Coursera (approximately $234 for 6 months)

Recognition and Industry Value

Longstanding reputation within the IT industry

Gained significant traction due to Google’s influential brand

Practical Experience

Emphasis on hands-on troubleshooting and practical application of knowledge

Significant emphasis on hands-on labs and real-world skills

Time Investment

3-6 months (depending on prior knowledge and study pace)

Approximately 6 months (assuming 10 hours/week)


$464 for exams (additional costs for study materials may apply)

$234 for 6 months (additional Coursera subscription costs may apply)

Job Support

Industry recognition and credibility

Direct job placement support through Google’s partnerships


Industry Demand and Job Market Insights

The IT industry continues its upward trajectory, driven by innovations in software, hardware, tech services, and telecom services. The demand for skilled professionals has never been higher. Emerging technologies such as big data analytics, IoT, and AR/VR are transforming the IT landscape, creating numerous opportunities for those entering the field with certifications like CompTIA A+ and Google IT Support.

Job roles such as service desk analyst are essential in this transformation, as they form the backbone of IT support within organizations. These professionals are expected to troubleshoot issues across multiple operating systems and adapt to changing core technologies.

It’s worth noting that several of the CompTIA credentials, including A+, are approved by the United States Department of Defense to meet their 8140.03 cyber workforce certification requirements. A+ also one of CompTIA’s credentials that meets the International Organization for Standardization’s personnel certification standard, ISO 17024. 

Conclusion: Making the Right Choice for Your Career

Choosing between CompTIA A+ and Google IT Support certifications ultimately hinges on your career aspirations, current skill level, and the specific requirements of the job market you're targeting. If you aim for a comprehensive understanding that spans various IT domains, CompTIA A+ might be your best bet. This certification is widely recognized and covers an extensive range of critical IT skills, making it a robust choice for those looking to establish a sturdy foundation in information technology. 

Ultimately, whichever certification you choose, remember that continuous learning and staying updated with industry trends are key to long-term success in the ever-evolving field of information technology. Evaluate, choose, and embark on the path that aligns with your passion and professional aspirations. Good luck!