Work Skills - Listen Up

1 Hour


Delivery Method
Virtual Instructor Led

UT Pro from New Horizons

This class is part of a 12‑month UT Pro Subscription

Course Overview

Learn how to improve your listening, send good signals, ask questions, and communicate to demonstrate your professionalism.

UT Pro is a 12-month subscription that provides unlimited access to full-day or short-duration live classes, on-demand video courses, class recordings, and quick reference cards. New Horizons offers more learning solutions for Microsoft Office than any other training provider and they are all included in your UT Pro subscription.

  • Unlimited enrollments into over 90 full-day and short-duration live training classes
  • Over 750 hours of on-demand video based content
  • A full library of digital quick reference cards for your favorite Office applications
  • Access to class recordings so you never have to worry about missing a scheduled class

Our UT Pro subscription is built to fit in and around your schedule. It will change the way you think about training.

  • Ask questions and get immediate answers during our full-day and short-duration live classes
  • Learn how to perform specific tasks instead of wasting time learning things you already know
  • Collaborate with fellow students and gain insight into new ways to solve problems
  • View on-demand courses with instructors that never leave your screen
  • Utilize course assessments to validate new skills
  • Take full day training classes on your schedule by accessing our class recordings
  • Revisit a prior class to further enhance your skills

Need more information? Click here to learn more about UT Pro.

Course Prerequisites

There are no prerequisites for this course.


  • Switch from hearing to listening
  • Learn the tips to listen better and embrace active listening
  • Explore the verbal, non-verbal, and quasi-verbal expressions in communication
  • Distinguish emphasis, pitch, tone, and speed when speaking and listening
  • Analyze questions
  • Master the four levels of conversation

Upcoming Class Dates and Times

Mar 22
1:00 PM - 2:00 PM
Mar 29
1:00 PM - 2:00 PM
Apr 18
3:00 PM - 4:00 PM
May 15
1:00 PM - 2:00 PM
Jun 18
1:00 PM - 2:00 PM