Work Skills - Listen Up

1 Hour


Delivery Method
Virtual Instructor Led

Educate 360 Pro from New Horizons

This class is part of a 12‑month Educate 360 Pro Subscription

Course Overview

Learn how to improve your listening and communication to demonstrate your professionalism.

Course Objectives

Understand Hearing vs. Listening, 7 Ways to Listen Better, Active Listening, Send Good Signals to Others, Tone, Speed, Open Questions, Closed Questions, Pathways to Conversation

Educate 360 Pro is a 12-month subscription that provides unlimited access to full-day or short-duration live classes, on-demand video courses, class recordings, and quick reference cards. New Horizons offers more learning solutions for Microsoft Office than any other training provider and they are all included in your Educate 360 Pro subscription.

  • Unlimited enrollments into over 90 full-day and short-duration live training classes
  • Over 750 hours of on-demand video based content
  • A full library of digital quick reference cards for your favorite Office applications
  • Access to class recordings so you never have to worry about missing a scheduled class

Our Educate 360 Pro subscription is built to fit in and around your schedule. It will change the way you think about training.

  • Ask questions and get immediate answers during our full-day and short-duration live classes
  • Learn how to perform specific tasks instead of wasting time learning things you already know
  • Collaborate with fellow students and gain insight into new ways to solve problems
  • View on-demand courses with instructors that never leave your screen
  • Utilize course assessments to validate new skills
  • Take full day training classes on your schedule by accessing our class recordings
  • Revisit a prior class to further enhance your skills

Need more information? Click here to learn more about Educate 360 Pro.

Course Prerequisites

There are no prerequisites for this course.


  • Hear vs. Listen
  • Listen Better
  • Send Good Signals
  • Use Paraverbal Communication
  • Question
  • Practice Conversation

Upcoming Class Dates and Times

Jun 18
1:00 PM - 2:00 PM
Jul 2
1:00 PM - 2:00 PM
Jul 23
3:00 PM - 4:00 PM
Aug 19
8:00 AM - 9:00 AM
Sep 23
1:00 PM - 2:00 PM
Sep 30
1:00 PM - 2:00 PM
Oct 18
3:00 PM - 4:00 PM
Nov 14
1:00 PM - 2:00 PM
Dec 19
1:00 PM - 2:00 PM