Microsoft 365 Outlook Web App - Beginner

2 Hours, 50 Minutes


Delivery Method

UT Pro from New Horizons

This class is part of a 12‑month UT Pro Subscription

Course Overview

This course is designed to be an overview of using Microsoft's Outlook Web App. Students will learn how to perform many of the functions that are also located in the Desktop version of Microsoft Outlook. Additionally, students will learn how to navigate the Microsoft 365 Mail environment and new features and differences of using Outlook in the cloud.

Course Objectives

Getting Started with Outlook Online, Working with Email, Managing the Outlook Mailbox, Organizing Mail, Customizing Outlook, Working with Contacts, Exploring the Calendar, Working with Tasks

Course Prerequisites

The recommended pre-requisite for this course is Basic understanding of computers and navigating the Internet. Knowledge of email functions and programs is helpful but not required.


1 - Introduction

  • Introduction

2 - Getting Started with Outlook Online

  • Navigating the Outlook Views
  • Creating and Formatting a New Email Message
  • Attaching a File
  • Working with the My Day View

3 - Working with Email

  • Replying to and Deleting Emails
  • Liking an Email Message
  • Working with Unread Email
  • Printing Emails

4 - Managing the Outlook Mailbox

  • Using Sweep
  • Flagging Emails
  • Creating and Editing Rules
  • Working with Favorites

5 - Organizing Mail

  • Working with Folders
  • Working with Clutter
  • Pinning and Searching for Emails
  • Using the Focused Inbox
  • Using Groups

6 - Customizing Outlook

  • Customizing the Environment
  • Showing BCC and Using Read Receipts
  • Setting Out of Office

7 - Working with Contacts

  • Searching for Contacts
  • Working with Contacts

8 - Exploring the Calendar

  • Exploring the Calendar View
  • Adding a New Calendar
  • Working with Shared Calendars

9 - Working with Tasks

  • Viewing Tasks
  • Creating Tasks

10 - Conclusion

  • Course Recap

What is UT Pro?

UT Pro is a 12-month subscription that provides unlimited access to full-day or short-duration live classes, on-demand video courses, class recordings, and quick reference cards. New Horizons offers more learning solutions for Microsoft Office than any other training provider and they are all included in your UT Pro subscription.

  • Unlimited enrollments into over 90 full-day and short-duration live training classes
  • Over 750 hours of on-demand video based content
  • A full library of digital quick reference cards for your favorite Office applications
  • Access to class recordings so you never have to worry about missing a scheduled class

Benefits of a UT Pro Subscription

Our UT Pro subscription is built to fit in and around your schedule. It will change the way you think about training.

  • Ask questions and get immediate answers during our full-day and short-duration live classes
  • Learn how to perform specific tasks instead of wasting time learning things you already know
  • Collaborate with fellow students and gain insight into new ways to solve problems
  • View on-demand courses with instructors that never leave your screen
  • Utilize course assessments to validate new skills
  • Take full day training classes on your schedule by accessing our class recordings
  • Revisit a prior class to further enhance your skills

Need more information? Click here to learn more about UT Pro.