Skype for Business - Beginner

2 Hours, 1 Minutes


Delivery Method

Educate 360 Pro from New Horizons

This class is part of a 12‑month Educate 360 Pro Subscription

Course Overview

This course is designed to teach users about instant messaging with Skype for Business (formerly Lync). Users will learn about contacts, groups, meetings, and various presentation capabilities.

Course Objectives

Working with Skype for Business, Working with Skype for Business

Course Prerequisites

There are no prerequisites for this course.


1 - Introduction

  • Introduction

2 - Working with Skype for Business

  • Overview
  • Working the Presence Status
  • Relationships in Skype
  • Working with Skype Contacts
  • Adding Contacts
  • Working with Groups in Skype
  • Editing Groups
  • Sending an IM
  • Sharing Desktop and Programs
  • Presenting Powerpoint Files
  • Sharing Files
  • Co-Authoring a Document in Skype
  • Working with the Whiteboard
  • Creating a Skype Meeting
  • Making a Video Call
  • Recording a Meeting
  • Skype Options
  • Skype in Outlook
  • Skype in Office Apps
  • Working with Polls
  • IM Options
  • Using Instant Message in Microsoft 365
  • Course Recap

What is Educate 360 Pro?

Educate 360 Pro is a 12-month subscription that provides unlimited access to full-day or short-duration live classes, on-demand video courses, class recordings, and quick reference cards. New Horizons offers more learning solutions for Microsoft Office than any other training provider and they are all included in your Educate 360 Pro subscription.

  • Unlimited enrollments into over 90 full-day and short-duration live training classes
  • Over 750 hours of on-demand video based content
  • A full library of digital quick reference cards for your favorite Office applications
  • Access to class recordings so you never have to worry about missing a scheduled class

Benefits of an Educate 360 Pro Subscription

Our Educate 360 Pro subscription is built to fit in and around your schedule. It will change the way you think about training.

  • Ask questions and get immediate answers during our full-day and short-duration live classes
  • Learn how to perform specific tasks instead of wasting time learning things you already know
  • Collaborate with fellow students and gain insight into new ways to solve problems
  • View on-demand courses with instructors that never leave your screen
  • Utilize course assessments to validate new skills
  • Take full day training classes on your schedule by accessing our class recordings
  • Revisit a prior class to further enhance your skills

Need more information? Click here to learn more about Educate 360 Pro.