In this course, students will discover the best techniques to be properly assertive, and what are the ideal approaches in differing situations. This course may earn a Credly Badge.
* Actual course outline may vary depending on offering center. Contact your sales representative for more information.
After completing this course, students will know how to:
- Develop the necessary skills to communicate with confidence
- Apply communication styles that maximize benefits
- Augment your listening and hearing skills to increase engagement
- Utilize that art of asking questions to elicit more from others
- Leverage your body language for full communication
- Make the best first impressions by looking, sounding and being confident