This course is designed to help you master Microsoft Teams, the key communications tool in the suite of Microsoft 365 productivity apps. Microsoft Teams enables individuals and organizations to chat, share ideas, collaborate on files, and essentially, work together. You can use Teams to have a quick chat with a colleague, participate in a virtual meeting, make an online call, and share files and resources. The Microsoft Teams app is available in three versions: a desktop app, a web app, or a mobile app. Once you are familiar with the Teams desktop app, you can easily transfer that knowledge and work in the web and mobile apps to take advantage of connecting through Teams wherever your work takes you. This course may earn a Credly Badge.


* Actual course outline may vary depending on offering center. Contact your sales representative for more information.

Learning Objectives

In this course, you will use Microsoft Teams to chat, post, initiate calls, and participate in meetings. You will:
Use chat messages and posts to communicate with the team.
Initiate, join, record, and screen share in calls and meetings.
Share and work with files and apps.
Create a team and configure channels and tabs.

  • Communicating with Microsoft Teams

  • Navigate in Teams
    Chat with Contacts
    Post in Team Channels

  • Calling and Meeting in Teams

  • Use the Teams Call Feature
    Meet in Teams
    Share Your Screen and Record Calls and Meetings

  • Sharing Files and App Content

  • Share Files
    Add Apps and Connectors

  • Creating and Configuring Teams

  • Create a Team
    Create Channels
    Add Tabs for Files, Wikis, and Websites


This course is designed for people who need to use Microsoft Teams to communicate, share files, and conduct online meetings with colleagues. No experience with Teams is required; however, a basic understanding of Office apps will be useful.




To ensure your success in this course, you need to be familiar with the Windows operating system and with using a web browser. You can obtain this level of skills and knowledge by taking the following Logical Operations course: Using Microsoft Windows 10


Length: 1.0 day (4 hours)


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