CompTIA A+ certified professionals are proven problem solvers. They support today’s core technologies from security to networking to virtualization and more. CompTIA A+ is the industry standard for launching IT careers into today’s digital world. This course, prepares you for the CompTIA A+ Certification exams 220-1101 and 220-1102. This course may earn a Credly Badge.

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* Actual course outline may vary depending on offering center. Contact your sales representative for more information.

Learning Objectives

At completion of this course, you will be able to:

Install and configure end-user devices and software
Address connectivity problems
Perform basic cybersecurity mitigations
Troubleshoot common problems to diagnose and resolve issues
Demonstrate basic knowledge of scripting, the cloud, and virtualization

1

  • Lesson 1: Installing Motherboards and Connectors

  • Topic 1A: Explain Cable Types and Connectors
    Topic 1B: Install and Configure Motherboards
    Topic 1C: Explain Legacy Cable Types
2

  • Lesson 2: Installing System Devices

  • Topic 2A: Install and Configure Power Supplies and Cooling
    Topic 2B: Select and Install Storage Devices
    Topic 2C: Install and Configure System Memory
    Topic 2D: Install and Configure CPUs
3

  • Lesson 3: Troubleshooting PC Hardware

  • Topic 3A: Apply Troubleshooting Methodology
    Topic 3B: Configure BIOS/UEFI
    Topic 3C: Troubleshoot Power and Disk Issues
    Topic 3D: Troubleshoot System and Display Issues
4

  • Lesson 4: Comparing Local Networking Hardware

  • Topic 4A: Compare Network Types
    Topic 4B: Compare Networking Hardware
    Topic 4C: Explain Network Cable Types
    Topic 4D: Compare Wireless Networking Types
5

  • Lesson 5: Configuring Network Addressing and Internet Connections

  • Topic 5A: Compare Internet Connection Types
    Topic 5B: Use Basic TCP/IP Concepts
    Topic 5C: Compare Protocols and Ports
    Topic 5D: Compare Network Configuration Concepts
6

  • Lesson 6: Supporting Network Services

  • Topic 6A: Summarize Services Provided by Networked Hosts
    Topic 6B: Compare Internet and Embedded Appliances
    Topic 6C: Troubleshoot Networks
7

  • Lesson 7: Summarizing Virtualization and Cloud Concepts

  • Topic 7A: Summarize Client-Side Virtualization
    Topic 7B: Summarize Cloud Concepts
8

  • Lesson 8: Supporting Mobile Devices

  • Topic 8A: Set Up Mobile Devices and Peripherals
    Topic 8B: Configure Mobile Device Apps
    Topic 8C: Install and Configure Laptop Hardware
    Topic 8D: Troubleshoot Mobile Device Issues
9

  • Lesson 9: Supporting Print Devices

  • Topic 9A: Deploy Printer and Multifunction Devices
    Topic 9B: Replace Print Device Consumables
    Topic 9C: Troubleshoot Print Device Issues
10

  • Lesson 10: Configuring Windows

  • Topic 10A: Configure Windows User Settings
    Topic 10B: Configure Windows System Settings
11

  • Lesson 11: Managing Windows

  • Topic 11A: Use Management Consoles
    Topic 11B: Use Performance and Troubleshooting Tools
    Topic 11C: Use Command-line Tools
12

  • Lesson 12: Identifying OS Types and Features

  • Topic 12A: Explain OS Types
    Topic 12B: Compare Windows Editions
13

  • Lesson 13: Supporting Windows

  • Topic 13A: Perform OS Installations and Upgrades
    Topic 13B: Install and Configure Applications
    Topic 13C: Troubleshoot Windows OS Problems
14

  • Lesson 14: Managing Windows Networking

  • Topic 14A: Manage Windows Networking
    Topic 14B: Troubleshoot Windows Networking
    Topic 14C: Configure Windows Security Settings
    Topic 14D: Manage Windows Shares
15

  • Lesson 15: Managing Linux and macOS

  • Topic 15A: Identify Features of Linux
    Topic 15B: Identify Features of macOS
16

  • Lesson 16: Configuring SOHO Network Security

  • Topic 16A: Explain Attacks, Threats, and Vulnerabilities
    Topic 16B: Compare Wireless Security Protocols
    Topic 16C: Configure SOHO Router Security
    Topic 16D: Summarize Security Measures
17

  • Lesson 17: Managing Security Settings

  • Topic 17A: Configure Workstation Security
    Topic 17B: Configure Browser Security
    Topic 17C: Troubleshoot Workstation Security Issues
18

  • Lesson 18: Supporting Mobile Software

  • Topic 18A: Configure Mobile OS Security
    Topic 18B: Troubleshoot Mobile OS and App Software
    Topic 18C: Troubleshoot Mobile OS and App Security
19

  • Lesson 19: Using Support and Scripting Tools

  • Topic 19A: Use Remote Access Technologies
    Topic 19B: Implement Backup and Recovery
    Topic 19C: Explain Data Handling Best Practices
    Topic 19D: Identify Basics of Scripting
20

  • Lesson 20: Implementing Operational Procedures

  • Topic 20A: Implement Best Practice Documentation
    Topic 20B: Use Proper Communication Techniques
    Topic 20C: Use Common Safety and Environmental Procedures

Audience

This course is targeted to those seeking A+ Certification and anyone whose role might be IT Support Specialist, Helpdesk Technician, Field Technician, Tier I Support Specialist, Desktop Support Specialist, Associate Network Engineer, Systems Support Technician, or Junior Systems Administrator.

Language

English

Prerequisites

While there are no prerequisites for this course, please ensure you have the right level of experience to be successful in this training.

$2,870

Length: 5.0 days (40 hours)

Level:

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16
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