In this five-day course, you learn how to apply the fundamental techniques for launching and maintaining an intelligence-driven, multiplatform endpoint management solution with VMware Workspace ONE UEM. Through a combination of hands-on labs, simulations, and interactive lectures, you will configure and manage the endpoint life cycle. You will also learn to investigate, analyze, and determine issues that might occur with all the different components of Workspace ONE UEM. By understanding how to effectively troubleshoot product issues, administrators can understand how product services communicate and function, in turn optimizing service and software health management. At the end of five days, you will have the foundational knowledge for effectively managing and conducting basic troubleshooting for Workspace ONE UEM.

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* Actual course outline may vary depending on offering center. Contact your sales representative for more information.

Learning Objectives

By the end of the course, you should be able to meet the following objectives:
Explain and apply the fundamental techniques for launching and maintaining an intelligence-driven, multiplatform endpoint management solution with Workspace ONE UEM
Outline the components of Workspace ONE UEM
Explain the general features and functionality enabled with Workspace ONE UEM
Summarize basic Workspace ONE administrative functions
Explain and deploy common Workspace ONE integrations
Securely deploy configurations to Workspace ONE UEM managed devices
Onboard device endpoints into Workspace ONE UEM
Summarize alternative management methodologies for rugged devices
Discuss strategies for maintaining environment and device fleet health
Configure and deploy applications to Workspace ONE UEM managed devices
Analyze a Workspace ONE UEM deployment
Enable email access on devices
Integrate Workspace ONE UEM with content repositories and corporate file shares
Summarize basic troubleshooting methodologies
Outline common troubleshooting techniques in the Workspace ONE UEM console
Outline common troubleshooting techniques when integrating enterprise solutions in the Workspace ONE UEM console
Summarize common troubleshooting strategies for Workspace ONE UEM managed devices
Outline common application management troubleshooting techniques in the Workspace ONE UEM console
Summarize common troubleshooting techniques for email management in the Workspace ONE UEM console
Explain common troubleshooting approaches for the VMware Unified Access Gateway platform and individual edge services
Outline useful troubleshooting tools, such as the Self-Service Portal and VMware Workspace ONE Assist

Course Info

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Cost: $ 4,250

Length: 5.0 days (40 hours)

Level:

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