10 Soft Skills You Need

Price
$495.00 USD

Duration
1 Day

 

Delivery Methods
Virtual Instructor Led
Private Group

Course Overview

In this course, students will develop a core set of soft skills by managing and looking at the way people interact and seeing things in a new light.

Course Objectives

Upon successful completion of this course, students will be able to better interact and communicate in the workplace.

Who Should Attend?

This course is intended for individuals who want to develop a core set of soft skill.
  • Top-rated instructors: Our crew of subject matter experts have an average instructor rating of 4.8 out of 5 across thousands of reviews.
  • Authorized content: We maintain more than 35 Authorized Training Partnerships with the top players in tech, ensuring your course materials contain the most relevant and up-to date information.
  • Interactive classroom participation: Our virtual training includes live lectures, demonstrations and virtual labs that allow you to participate in discussions with your instructor and fellow classmates to get real-time feedback.
  • Post Class Resources: Review your class content, catch up on any material you may have missed or perfect your new skills with access to resources after your course is complete.
  • Private Group Training: Let our world-class instructors deliver exclusive training courses just for your employees. Our private group training is designed to promote your team’s shared growth and skill development.
  • Tailored Training Solutions: Our subject matter experts can customize the class to specifically address the unique goals of your team.

Learning Credits: Learning Credits can be purchased well in advance of your training date to avoid having to commit to specific courses or dates. Learning Credits allow you to secure your training budget for an entire year while eliminating the administrative headache of paying for individual classes. They can also be redeemed for a full year from the date of purchase. If you have previously purchased a Learning Credit agreement with New Horizons, you may use a portion of your agreement to pay for this class.

If you have questions about Learning Credits, please contact your Account Manager.

Corporate Tech Pass: Our Corporate Tech Pass includes unlimited attendance for a single person, in the following Virtual Instructor Led course types: Microsoft Office, Microsoft Technical, CompTIA, Project Management, SharePoint, ITIL, Certified Ethical Hacker, Certified Hacking Forensics Investigator, Java, Professional Development Courses and more. The full list of eligible course titles can be found at https://www.newhorizons.com/eligible.

If you have questions about our Corporate Tech Pass, please contact your Account Manager.

Course Prerequisites

There are no prerequisites for this course.

Agenda

1 - GETTING STARTED

  • Housekeeping Items
  • Pre-Assignment Review
  • Workshop Objectives
  • The Parking Lot
  • Action Plan

2 - WHAT ARE SOFT SKILLS?

  • Definition of Soft Skills
  • Empathy and the Emotional Intelligence Quotient
  • Professionalism
  • Learned vs. Inborn Traits

3 - SOFT SKILL 1: COMMUNICATION

  • Ways We Communicate
  • Improving Non-Verbal Communication
  • Listening
  • Openness and Honesty

4 - SOFT SKILL 2: TEAMWORK

  • Identifying Capabilities
  • Get Into Your Role
  • Learn the Whole Process
  • The Power of Flow

5 - SOFT SKILL 3: PROBLEM SOLVING

  • Define the Problem
  • Generate Alternative Solutions
  • Evaluate the Plans
  • Implementation and Re-evaluation

6 - SOFT SKILL 4: TIME MANAGEMENT

  • The Art of Scheduling
  • Prioritizing
  • Managing Distractions
  • The Multitasking Myth

7 - SOFT SKILL 5 AND 6: ATTITUDE AND WORK ETHIC

  • What Are You Working For?
  • Caring for Others vs. Self
  • Building Trust
  • Work Is Its Own Reward

8 - SOFT SKILL 7: ADAPTABILITY/FLEXIBILITY

  • Getting over the Good Old Days Syndrome
  • Changing to Manage Process
  • Changing to Manage People
  • Showing You're Worth Your Weight in Adaptability

9 - SOFT SKILL 8: SELF-CONFIDENCE

  • Confident Traits
  • Self-Questionnaire
  • Surefire Confidence Building Tactics
  • Build Up Others

10 - SOFT SKILL 9: ABILITY TO LEARN FROM CRITICISM

  • Wow, You Mean I'm Not Perfect?
  • Listen With An Open Mind
  • Analyze and Learn
  • Clear the Air and Don't Hold Any Grudges

11 - SOFT SKILL 10: NETWORKING

  • Redefining Need
  • Identifying Others' Interests
  • Reaching Out
  • When to Back Off

12 - WRAPPING UP

  • Words From The Wise
  • Review Of The Parking Lot
  • Lessons Learned
  • Recommended Reading
  • Completion Of Action Plans And Evaluations
 

Upcoming Class Dates and Times

Oct 29
8:00 AM - 4:00 PM
ENROLL $495.00 USD
Dec 2
8:00 AM - 4:00 PM
ENROLL $495.00 USD
Dec 20
8:00 AM - 4:00 PM
ENROLL $495.00 USD
 



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