Manage Citrix Endpoint Management (CEM-205)

$3,000.00 USD

3 Days


Delivery Methods
Virtual Instructor Led
Private Group

Course Overview

Students will explore how to manage Citrix Endpoint Management in this three day course. Venture into the cloud as students learn to manage devices, apps, and users. Students will learn how the architecture, management, and communication flow function with Citrix Endpoint Management Service and how they can fit their organization's needs. You will learn how to administer their Citrix Endpoint Management environment and how to support your end users, as well as working with applications and securing a variety of endpoints.

Course Objectives

  • How to manage a Citrix Endpoint Management implementation in a On-premises or cloud environment
  • How to perform common enterprise mobility management tasks and mobile application management
  • Understand the device enrollment process
  • How to perform monitoring, troubleshooting, and reporting on a Citrix Endpoint Management Enterprise solution
  • Who Should Attend?

    Built for IT Professionals interested in learning how to manage Citrix Endpoint Management on-premises or cloud environments using leading practices. Potential students include Administrators and Implementers.
    • Top-rated instructors: Our crew of subject matter experts have an average instructor rating of 4.8 out of 5 across thousands of reviews.
    • Authorized content: We maintain more than 35 Authorized Training Partnerships with the top players in tech, ensuring your course materials contain the most relevant and up-to date information.
    • Interactive classroom participation: Our virtual training includes live lectures, demonstrations and virtual labs that allow you to participate in discussions with your instructor and fellow classmates to get real-time feedback.
    • Post Class Resources: Review your class content, catch up on any material you may have missed or perfect your new skills with access to resources after your course is complete.
    • Private Group Training: Let our world-class instructors deliver exclusive training courses just for your employees. Our private group training is designed to promote your team’s shared growth and skill development.
    • Tailored Training Solutions: Our subject matter experts can customize the class to specifically address the unique goals of your team.

    Course Prerequisites

  • Microsoft Windows Server 2012 R2 or Windows Server 2008 R2 , and Microsoft Windows 8.1 or Windows 7
  • Mobile device operating systems, such as iOS and Android
  • Network architecture and terminology
  • Agenda

    1 - Introduction to Citrix Endpoint Management

    • Citrix Endpoint Management Features
    • Citrix Cloud and Citrix Endpoint Management
    • Citrix Endpoint Management User Experience and Security
    • Citrix Endpoint Management Entitlements

    2 - Citrix Endpoint Management Architecture

    • Citrix Endpoint Management Prerequisites
    • Citrix Endpoint Management Server
    • Citrix Endpoint Management and Microsoft Intune
    • Apple APNs and Google Firebase Cloud Messaging
    • MDX Architecture and Features

    3 - Cloud Components

    • Cloud Component Overview
    • Onboarding and Access
    • Cloud Connector and Cloud Resource Locations
    • Cloud Migration
    • Cloud Updates and Features

    4 - Common Device Management Tasks

    • Administrative Console Overview
    • Delivery Groups
    • Device Policies

    5 - Device Enrollment

    • Enrollment Methods
    • iOS Device Enrollment
    • Android Device Enrollment
    • Windows 10 Enrollment
    • Other Devices

    6 - Managing Device Security

    • Security Policies
    • Automated Actions
    • Android for Work
    • ActiveSync Filtering
    • Shared Devices

    7 - Working with Apps

    • Application Integration
    • Citrix Endpoint Management Productivity Apps
    • Application Security with MDX
    • 3rd Part Applications

    8 - Integrating Citrix Content Collaboration

    • Citrix Content Collaboration Overview
    • Integrating Citrix Endpoint Management with Content Collaboration
    • Content Collaboration Workflows

    9 - Maintaining and Troubleshooting

    • Maintaining Citrix Endpoint Management
    • Maintaining Certificates
    • Troubleshooting Citrix Gateway (formerly NetScaler Gateway)
    • Troubleshooting Tools for Citrix Productivity Apps
    • Firewall Issues

    10 - Monitoring and Reporting

    • Monitoring and Reporting of Devices
    • Monitoring and Reporting of Citrix Content Collaboration

    Get in touch to schedule training for your team
    We can enroll multiple students in an upcoming class or schedule a dedicated private training event designed to meet your organization’s needs.


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