Trainer & Facilitator Workshop: Skills for the Modern Classroom

$1,485.00 USD

3 Days


Delivery Methods
Virtual Instructor Led
Private Group

Course Overview

This course includes multiple techniques for leading classes virtually or in person. Effective facilitation of group sessions, whether remote or in person, is a key skill for Trainers, Supervisors, and Managers as an expression of their leadership and their ability to focus a group. This 3-day course covers multiple techniques and provides a solid foundation in facilitation, instruction, interactive learning, and presenting skills. Dedicated to anyone who delivers content to a group regardless of the setting. Attendees will have ample opportunity to prepare, practice and deliver to the group and receive instruction, coaching, and feedback to support their development of outstanding training skills. Upon successful course completion and test teach, you will earn a badge from Credly.

Course Objectives

Learn about adult learning principles and delivery, educational theory, production and facilitation techniques, virtual classroom setup, and when and how to intervene in critical situations. Each attendee will create and deliver a presentation to the group and take part in a review, debrief, and feedback session with certified instructors as a part of this course.
  • Top-rated instructors: Our crew of subject matter experts have an average instructor rating of 4.8 out of 5 across thousands of reviews.
  • Authorized content: We maintain more than 35 Authorized Training Partnerships with the top players in tech, ensuring your course materials contain the most relevant and up-to date information.
  • Interactive classroom participation: Our virtual training includes live lectures, demonstrations and virtual labs that allow you to participate in discussions with your instructor and fellow classmates to get real-time feedback.
  • Post Class Resources: Review your class content, catch up on any material you may have missed or perfect your new skills with access to resources after your course is complete.
  • Private Group Training: Let our world-class instructors deliver exclusive training courses just for your employees. Our private group training is designed to promote your team’s shared growth and skill development.
  • Tailored Training Solutions: Our subject matter experts can customize the class to specifically address the unique goals of your team.

Learning Credits: Learning Credits can be purchased well in advance of your training date to avoid having to commit to specific courses or dates. Learning Credits allow you to secure your training budget for an entire year while eliminating the administrative headache of paying for individual classes. They can also be redeemed for a full year from the date of purchase. If you have previously purchased a Learning Credit agreement with New Horizons, you may use a portion of your agreement to pay for this class.

If you have questions about Learning Credits, please contact your Account Manager.

Corporate Tech Pass: Our Corporate Tech Pass includes unlimited attendance for a single person, in the following Virtual Instructor Led course types: Microsoft Office, Microsoft Technical, CompTIA, Project Management, SharePoint, ITIL, Certified Ethical Hacker, Certified Hacking Forensics Investigator, Java, Professional Development Courses and more. The full list of eligible course titles can be found at

If you have questions about our Corporate Tech Pass, please contact your Account Manager.

Course Prerequisites

While there are no prerequisites to attend this course, because of the highly interactive nature of the delivery, a minimum of three students will be required to run a class session.


Integrated Learning in the Modern Classroom

  • Delivery Modalities
  • -Face to Face
  • -Remote Synchronous & Asynchronous
  • Professionalism & Promptness
  • Engagement and The Joy of Teaching

Trainer Preparation

  • How to Prepare
  • -Tools, Aids, and Guidelines
  • -Proactively Collect Information on Topics
  • Classroom Observation
  • Establish Course Goals
  • Practice Everything You Teach
  • -Anticipate
  • -Test Preparation
  • -Best Practices and Tips

Educational Theory

  • Understand Child vs. Adult Educational Theories
  • Andragogy
  • Bloom’s Taxonomy
  • -Taxonomy Worksheet
  • -Bloom’s Verbs
  • Behaviorism
  • Classical Conditioning
  • Operant Conditioning
  • Shaping
  • Reinforcement Schedules
  • Extinction

Adult Educational Theories

  • Different Learner Style Theories
  • -David Kolb’s Theory
  • -Seven Intelligences
  • -Brain Dominance
  • -The VAK Model
  • “Tell-Show-Do”
  • -Instructional Design
  • -Four Strategies for Excellent Instruction

Virtual or Traditional Instructor Led Training

  • Attributes & Best Practices for Delivery
  • Structure Activities to Enhance Your Class
  • Use Tools To Engage The Group
  • -Video clips
  • -Design Slide Decks
  • -Demonstrate & Annotate in Real Time
  • -Variety and Creativity
  • How to use Technology for Virtual Delivery
  • -The Camera
  • -The Chat
  • -The Microphone
  • -Polls
  • -Break Out Rooms
  • -Whiteboard
  • -Interactive Virtual Tools
  • -Zoom Host and Teams Organizer Tools

Get to Know Your Students

  • Meet and Greet
  • -Get to Know Your Attendees
  • Ice Breakers
  • Ask Questions
  • Set Expectations
  • Focus on Experience
  • Minimum Instruction and Maximum Autonomy
  • Variations In Delivery
  • Emphasize Solutions
  • Be the Subject Matter Expert
  • Engage The Group
  • Close Strong
  • Adapt Your Delivery to Feedback

Focus on Communication

  • Verbal Communication Skills
  • Listening and Hearing: They Aren’t the Same Thing
  • Asking Questions
  • 5 - Non-Verbal Communication Skills
  • Body Language
  • It’s Not What You Say, It’s How You Say It

The Role of the Facilitator

  • Separation of Process & Content
  • Focus
  • -Choose an Approach
  • -Plan for a Facilitated Meeting
  • Collect Data

Classroom Management & Intervention

  • Why Intervention May Be Necessary
  • Know When to Intervene
  • -Levels of Intervention
  • Trusting Your Process
  • Boomerang it Back
  • ICE It: Identify, Check, Evaluate

Presentations Created and Delivered by Attendees

  • Determine the Topic & Chose Something to Present
  • Brainstorm with the Group
  • Prepare Your Presentation
  • Be the Host, Use the Tools, Teach the Group
  • Deliver a 20 Minute Presentation / Teach Your Topic
  • Review by Panel of Instructors
  • Debrief & Feedback

Continuing Professional Development

  • The Importance of Continuing Professional Development
  • How to Continue to Develop Professionally
  • Professional development plan
  • Learning from other trainers
  • Learning from Post Class Evaluations
  • Learning from Questions asked During Class
  • Self-Observation Process
  • Trainer Recommended Resources

Upcoming Class Dates and Times

Apr 22, 23, 24
8:00 AM - 4:00 PM
ENROLL $1,485.00 USD
Aug 5, 6, 7
8:00 AM - 4:00 PM
ENROLL $1,485.00 USD
Nov 25, 26, 27
8:00 AM - 4:00 PM
ENROLL $1,485.00 USD

Do You Have Additional Questions? Please Contact Us Below.

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