CompTIA A+ Certification (Exams 220-1201 and 220-1202)

Price
$2,495.00 USD

Duration
5 Days

 

Delivery Methods
Virtual Instructor Led
Private Group

CompTIA A+ Course​ Overview

CompTIA A+ Certification Prep (Exam 220-1201 & 220-1202) course equips participants with essential skills to install, configure, and maintain computer systems, mobile devices, and software. It covers troubleshooting, cybersecurity, and customer support, along with an understanding of cloud technologies, virtualization, and multi-OS environments in corporate settings.

What Is Included

  • Authorized CompTIA Courseware aligned with current exam objectives
  • Expert-led instruction from certified trainers
  • Hands-on labs with 180-day access
  • 90-day access to class recordings
  • Guaranteed-to-run schedule
  • Flexible rescheduling options (see conditions)

Course Objectives

This training prepares you to support and troubleshoot modern devices, systems, and networks in real-world environments. You'll gain the skills employers demand for frontline IT support roles. After completing the training, you’ll be ready to pass the two exams required for the CompTIA A+ credential.

By the end of this course, you will be able to:

  • Install, configure, and maintain computers, mobile devices, and software
  • Troubleshoot and resolve common hardware, OS, and network issues
  • Apply basic cybersecurity measures and understand threat vectors
  • Support Windows, Linux, macOS, and cloud-based operating systems
  • Use remote tools to diagnose and fix hybrid workforce issues
  • Understand scripting, cloud computing, and virtualization concepts

Who Should Attend?

  • PC Support Specialist
  • IT Support Specialist
  • Top-rated instructors: Our crew of subject matter experts have an average instructor rating of 4.8 out of 5 across thousands of reviews.
  • Authorized content: We maintain more than 35 Authorized Training Partnerships with the top players in tech, ensuring your course materials contain the most relevant and up-to date information.
  • Interactive classroom participation: Our virtual training includes live lectures, demonstrations and virtual labs that allow you to participate in discussions with your instructor and fellow classmates to get real-time feedback.
  • Post Class Resources: Review your class content, catch up on any material you may have missed or perfect your new skills with access to resources after your course is complete.
  • Private Group Training: Let our world-class instructors deliver exclusive training courses just for your employees. Our private group training is designed to promote your team’s shared growth and skill development.
  • Tailored Training Solutions: Our subject matter experts can customize the class to specifically address the unique goals of your team.

Is the CompTIA A+ Certification training course worth it?

Yes—CompTIA A+ is one of the most widely recognized IT certifications for entry-level roles. It proves you can troubleshoot real-world technical problems and support today’s hybrid workplaces. The average IT support salary is over $59K/year, and certified professionals often qualify for better jobs, higher pay, and advancement opportunities.

Will this course help me support a hybrid workforce and modern technologies?

Absolutely. The updated A+ curriculum includes strong focus on remote diagnostics, SaaS tools, virtualization, cloud infrastructure, and scripting—skills essential for supporting hybrid teams and future-ready systems.

What’s changed in the new A+ exam series?

The refreshed exam series (220-1201 and 220-1202) places greater emphasis on remote support, SaaS, device security, scripting, cloud computing, and virtualization. The content was developed with input from real-world IT professionals and employers.

Is this class part of a certification pathway?

Yes. CompTIA A+ is the foundational certification in CompTIA’s core stack. Completing it sets you on a path to Network+, Security+, and eventually systems and cybersecurity roles.

How does this course prepare me for the CompTIA A+ exams, and is the exam voucher included?

This course fully aligns with the Core 1 (220-1201) and Core 2 (220-1202) exam objectives. You'll learn through official courseware, labs, and scenarios that mimic exam conditions. Exam vouchers are not included by default, but are available as add-ons or bundled options during purchase. Optional extras include study guides, retake protection, and practice tests.

Learning Credits: Learning Credits can be purchased well in advance of your training date to avoid having to commit to specific courses or dates. Learning Credits allow you to secure your training budget for an entire year while eliminating the administrative headache of paying for individual classes. They can also be redeemed for a full year from the date of purchase. If you have previously purchased a Learning Credit agreement with New Horizons, you may use a portion of your agreement to pay for this class.

If you have questions about Learning Credits, please contact your Account Manager.

Corporate Tech Pass: Our Corporate Tech Pass includes unlimited attendance for a single person, in the following Virtual Instructor Led course types: Microsoft Office, Microsoft Technical, CompTIA, Project Management, SharePoint, ITIL, Certified Ethical Hacker, Certified Hacking Forensics Investigator, Java, Professional Development Courses and more. The full list of eligible course titles can be found at https://www.newhorizons.com/eligible.

If you have questions about our Corporate Tech Pass, please contact your Account Manager.

Course Prerequisites

12 months of hands-on experience in an IT support specialist job role

CompTIA A+ Agenda

1. What Does an IT Specialist Do

  • The Hero of Problem Solving
  • The Troubleshooting Methodology
  • Additional Resources
  • Module Quiz

2. Installing Motherboards and Connectors

  • Cables and Connectors
  • Motherboards
  • Legacy Cables
  • Additional Resources
  • Module Quiz

3. Installing System Devices

  • Power Supplies and Cooling
  • Storage Devices
  • System Memory
  • CPUs
  • Challenge Lab: Troubleshoot Memory
  • Additional Resources
  • Module Quiz

4. Troubleshooting PC Hardware

  • BIOS and UEFI
  • Power and Disk Issues
  • System and Display Issues
  • Lab: Troubleshoot GPU
  • Additional Resources
  • Module Quiz
  • Checkpoint Review

5. Comparing Local Networking Hardware

  • Network Types
  • Networking Hardware
  • Lab: Connect Patch Panel Cables
  • Network Cable Types
  • Wireless Networking Types
  • Additional Resources
  • Module Quiz

6. Configuring Network Addressing and Internet Connections

  • Internet Connection Types
  • TCP/IP Concepts
  • Network Communications
  • Network Configuration Concepts
  • Challenge Lab: Install a SOHO Network
  • Additional Resources
  • Module Quiz

7. Supporting Network Services

  • Networked Host Services
  • Internet and Embedded Appliances
  • Troubleshoot Networks
  • Additional Resources
  • Module Quiz
  • Checkpoint Review

8. Summarizing Virtualization and Cloud Concepts

  • Client-Side Virtualization
  • Cloud Concepts
  • Additional Resources
  • Module Quiz

9. Supporting Mobile Devices

  • Mobile Devices and Peripherals
  • Mobile Apps and Data
  • Laptop Hardware
  • Troubleshoot Mobile Devices
  • Challenge Lab: Mobile Hardware Support
  • Additional Resources
  • Module Quiz

10. Supporting Print Devices

  • Printers and Multifunction Devices
  • Print Device Maintenance
  • Troubleshoot Print Devices
  • Additional Resources
  • Module Quiz
  • Checkpoint Review

11. Managing Support Procedures

  • Documentation
  • Professional Communication
  • Types of Operating Systems
  • Additional Resources
  • Module Quiz

12. Configuring Windows

  • Windows User Settings
  • Windows System Settings
  • Install and Configure Applications
  • Cloud-Based Applications
  • Additional Resources
  • Module Quiz

13. Managing Windows

  • Use Management Consoles
  • Command-Line Tools
  • Windows Networking
  • Additional Resources
  • Module Quiz

14. Supporting Windows

  • Troubleshoot Windows Networking
  • Remote Access Technologies
  • Performance and Troubleshooting Tools
  • Troubleshoot Windows OS Problems
  • Additional Resources
  • Module Quiz

15. Securing Windows

  • Logical Security Concepts
  • Windows Security Settings
  • Windows Shares
  • Additional Resources
  • Module Quiz

16. Installing Operating Systems

  • Windows Editions
  • OS Installations and Upgrades
  • Additional Resources
  • Module Quiz

17. Supporting Other OS

  • Linux Features
  • Package and Network Management
  • macOS Features
  • Additional Resources
  • Module Quiz
  • Checkpoint Review

18. Configuring SOHO Network Security

  • Attacks, Threats, and Vulnerabilities
  • Wireless Security Protocols
  • SOHO Router Security
  • Additional Security Measures
  • Additional Resources
  • Module Quiz

19. Managing Security Settings

  • Account Security
  • Workstation Security
  • Browser Security
  • Troubleshoot Workstation Security
  • Additional Resources
  • Module Quiz

20. Supporting Mobile Software

  • Mobile OS Security
  • Troubleshoot Mobile OS and App Software
  • Troubleshoot Mobile OS and App Security
  • Additional Resources
  • Module Quiz
  • Checkpoint Review

21. Using Data Security

  • Data Backup and Recovery
  • Data Handling Best Practices
  • Artificial Intelligence
  • Additional Resources
  • Module Quiz

22. Implementing Operational Procedures

  • Change and Inventory Management
  • Common Safety and Environmental Procedures
  • Scripting Basics
  • Additional Resources
  • Module Quiz
  • Checkpoint Review
 

Upcoming Class Dates and Times

Sep 8, 9, 10, 11, 12
8:00 AM - 4:00 PM
ENROLL $2,495.00 USD
Sep 22, 23, 24, 25, 26
8:00 AM - 4:00 PM
ENROLL $2,495.00 USD
Oct 6-10
8:00 AM - 4:00 PM
ENROLL $2,495.00 USD
Oct 20, 21, 22, 23, 24
8:00 AM - 4:00 PM
ENROLL $2,495.00 USD
Nov 3, 4, 5, 6, 7
8:00 AM - 4:00 PM
ENROLL $2,495.00 USD
Dec 1, 2, 3, 4, 5
8:00 AM - 4:00 PM
ENROLL $2,495.00 USD
Dec 15-19
8:00 AM - 4:00 PM
ENROLL $2,495.00 USD
CourseID: 3606093E
 



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