Salesforce Agentforce Specialist (SP-SAI201)

Price
$2,700.00 USD

Duration
3 Days

 

Delivery Methods
Virtual Instructor Led
Private Group

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Course Overview

In this course, students will learn how to create grounded prompts in Prompt Builder, custom agent actions with Agent Builder, and work with Model Builder to create foundational models using hyperparameters. Participants will also configure and utilize the Einstein Trust Layer to use audit AI solutions and ensure they are being delivered safely. Students will also work with Sales AI and Customer Service AI features, including, but not limited to, Sales Summaries, Sales Emails, Service Replies, and Work Summaries.

Course Objectives

  • Agentforce features, capabilities and use cases
  • Agent topics, actions, and instructions
  • Agentbuilder
  • Prompt Builder
  • Model Builder
  • Sales AI
  • Customer Service AI

Who Should Attend?

Salesforce users preparing themselves for the Salesforce Certified AI Specialist exam
  • Top-rated instructors: Our crew of subject matter experts have an average instructor rating of 4.8 out of 5 across thousands of reviews.
  • Authorized content: We maintain more than 35 Authorized Training Partnerships with the top players in tech, ensuring your course materials contain the most relevant and up-to date information.
  • Interactive classroom participation: Our virtual training includes live lectures, demonstrations and virtual labs that allow you to participate in discussions with your instructor and fellow classmates to get real-time feedback.
  • Post Class Resources: Review your class content, catch up on any material you may have missed or perfect your new skills with access to resources after your course is complete.
  • Private Group Training: Let our world-class instructors deliver exclusive training courses just for your employees. Our private group training is designed to promote your team’s shared growth and skill development.
  • Tailored Training Solutions: Our subject matter experts can customize the class to specifically address the unique goals of your team.

Agenda

  • Agentforce features, capabilities and use cases
  • Agent topics, actions, and instructions
  • Agentbuilder
  • Prompt Builder
  • Model Builder
  • Sales AI
  • Customer Service AI
 

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We can enroll multiple students in an upcoming class or schedule a dedicated private training event designed to meet your organization’s needs.

 



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