Workspace ONE UEM: Troubleshooting

Price
$3,960.00 USD

Duration
3 Days

 

Delivery Methods
Virtual Instructor Led
Private Group

Course Overview

Delivered by an OmnissaCertified Instructor, the Workspace ONE UEM: Troubleshooting course provides common infrastructure troubleshooting scenarios, focusing on developing problem-solving skills and mastering console navigation, resolving device and resource communication issues, and using built-in tools to identify root causes.

Course Objectives

  • Develop a structured approach to troubleshooting.
  • Resolve common issues that occur in a Horizon environment.
  • Discuss Horizon Connection Server advanced configurations.
  • Interpret Horizon Connection Server logs.
  • Identify Unified Access Gateway configuration and certificate problems.
  • Describe BLAST configuration verification using logs and settings.
  • Describe how Horizon connections work and how to troubleshoot issues.
  • Describe the use of TLS/ SSL certificates in Horizon and list troubleshooting steps for common problems.
  • Describe Cloud Pod Architecture troubleshooting scenarios.
  • Learn about the command line tools available.
  • Learn the importance of optimizing Windows for use in Horizon and learn what should be optimized to improve system performance and reliability.
  • Discuss how to troubleshoot problems related to instant clone VMs.
  • Identify steps that you can follow to solve problems related to Horizon Client.
  • Discuss troubleshooting steps applicable to device redirection in HorizonTroubleshoot redirection common problems.

Who Should Attend?

Intermediate to advanced practitioners that support Workspace ONE UEM environments.
  • Top-rated instructors: Our crew of subject matter experts have an average instructor rating of 4.8 out of 5 across thousands of reviews.
  • Authorized content: We maintain more than 35 Authorized Training Partnerships with the top players in tech, ensuring your course materials contain the most relevant and up-to date information.
  • Interactive classroom participation: Our virtual training includes live lectures, demonstrations and virtual labs that allow you to participate in discussions with your instructor and fellow classmates to get real-time feedback.
  • Post Class Resources: Review your class content, catch up on any material you may have missed or perfect your new skills with access to resources after your course is complete.
  • Private Group Training: Let our world-class instructors deliver exclusive training courses just for your employees. Our private group training is designed to promote your team’s shared growth and skill development.
  • Tailored Training Solutions: Our subject matter experts can customize the class to specifically address the unique goals of your team.

Course Prerequisites

Before taking this course, students should have completed the Omnissa Workspace ONE UEM: Deploy and Manage course

Agenda

  • Course Introduction
  • Workspace ONE Foundations
  • Workspace ONE Architecture
  • Fundamentals of Troubleshooting Workspace ONE UEM
  • Workspace ONE UEM Console Troubleshooting
  • Integration Troubleshooting
  • Endpoint Troubleshooting
  • Application Troubleshooting
  • Unified Access Gateway and Edge Services Troubleshooting
  • Email Troubleshooting
 

Upcoming Class Dates and Times

Jun 1, 2, 3
8:00 AM - 4:00 PM
ENROLL $3,960.00 USD
Sep 14, 15, 16
8:00 AM - 4:00 PM
ENROLL $3,960.00 USD
Dec 14, 15, 16
8:00 AM - 4:00 PM
ENROLL $3,960.00 USD
CourseID: 3604945E
 



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