ITIL® (Version 5) Strategy Certification Training

Price
$2,385.00 USD

Duration
3 Days

 

Delivery Methods
Virtual Instructor Led
Private Group

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Course Overview

This module equips candidates to act with clarity and confidence by aligning technology investments with business strategy and outcomes, in line with ITIL® guidance. It helps ensure that digital products and services deliver measurable value while embedding a culture of trust, agility, and continual value co-creation in a rapidly evolving environment.

Add the Membership above and receive these additional benefits:

  • 1-year PeopleCert membership + Subscription
  • 1 Free Exam Retake

What Is Included

  • ITIL (Version 5) Strategy Exam Voucher
  • Earn 21 PDUs from Live Instructor-Led Sessions
  • Live, Scheduled Course Delivered via Webinar Platform
  • Expert Instructor with Real-World & Teaching Experience
  • Course is Guaranteed to Run: We’ll Never Cancel a Course
  • Option to Reschedule Course (see conditions)
  • Option to Retake the Course for FREE (see conditions)

Course Objectives

  • Ensure strategic capabilities are fit for purpose and support the organization’s vision and mission.
  • Formalize and develop existing strategic capabilities with clearer governance and communication.
  • Improve the performance of key parts of the Service Value System (SVS), particularly governance, while considering all four dimensions of service management.
  • Provide clarity and confidence to make balanced, sustainable decisions while maintaining focus on purpose and values.

Who Should Attend?

  • Leaders with strategic responsibility at all levels of the organization.
  • Professionals with tactical responsibility for implementing strategy.
  • Professionals with operational responsibility for supporting strategic objectives.
  • Top-rated instructors: Our crew of subject matter experts have an average instructor rating of 4.8 out of 5 across thousands of reviews.
  • Authorized content: We maintain more than 35 Authorized Training Partnerships with the top players in tech, ensuring your course materials contain the most relevant and up-to date information.
  • Interactive classroom participation: Our virtual training includes live lectures, demonstrations and virtual labs that allow you to participate in discussions with your instructor and fellow classmates to get real-time feedback.
  • Post Class Resources: Review your class content, catch up on any material you may have missed or perfect your new skills with access to resources after your course is complete.
  • Private Group Training: Let our world-class instructors deliver exclusive training courses just for your employees. Our private group training is designed to promote your team’s shared growth and skill development.
  • Tailored Training Solutions: Our subject matter experts can customize the class to specifically address the unique goals of your team.

Learning Credits: Learning Credits can be purchased well in advance of your training date to avoid having to commit to specific courses or dates. Learning Credits allow you to secure your training budget for an entire year while eliminating the administrative headache of paying for individual classes. They can also be redeemed for a full year from the date of purchase. If you have previously purchased a Learning Credit agreement with New Horizons, you may use a portion of your agreement to pay for this class.

If you have questions about Learning Credits, please contact your Account Manager.

Corporate Tech Pass: Our Corporate Tech Pass includes unlimited attendance for a single person, in the following Virtual Instructor Led course types: Microsoft Office, Microsoft Technical, CompTIA, Project Management, SharePoint, ITIL, Certified Ethical Hacker, Certified Hacking Forensics Investigator, Java, Professional Development Courses and more. The full list of eligible course titles can be found at https://www.newhorizons.com/eligible.

If you have questions about our Corporate Tech Pass, please contact your Account Manager.

Course Prerequisites

Participants must hold ITIL 4 Foundation or ITIL (Version 5) Foundation certification

Agenda

Module 1: Key ITIL® terms and definitions

  • 1.1 Key concepts of ITIL®
  • 1.2 Key concepts of ITIL® Strategy
  • 1.3 Strategy across the ITIL® Four Dimensions

Module 2: The ITIL® Strategy Management Model

  • 2.1 Introduction to the ITIL® Strategy Management Model
  • 2.2 Strategy development
  • 2.3 Strategy implementation
  • 2.4 Sustainable strategy management

Module 3: Strategic capabilities

  • 3.1 Leadership
  • 3.2 Communication
  • 3.3 Innovation
  • 3.4 AI governance
  • 3.5 Organizational Change Management (OCM)
  • 3.6 Digital ethics
  • 3.7 Complexity thinking
  • 3.8 Portfolio management
  • 3.9 Risk management
  • 3.10 Sustainability

Module 4: ITIL® and other frameworks

  • 4.1 ITIL® and DevOps
  • 4.2 ITIL® and PRINCE2
 

Get in touch to schedule training for your team
We can enroll multiple students in an upcoming class or schedule a dedicated private training event designed to meet your organization’s needs.

CourseID: 3606867E
               
 



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