AB-650T00: Administer Microsoft 365 and AI services

Price
$1,895.00 USD

Duration
3 Days

 

Delivery Methods
Virtual Instructor Led
Private Group

Course Overview

In this course, you learn to configure, manage, secure, govern, and optimize Microsoft 365 tenants, workloads, Microsoft 365 Copilot, agents, and Microsoft Agent 365. Through instructor-led discussions, demonstrations, scenarios, and hands-on labs, you practice tenant provisioning, licensing, workload configuration, identity and access management, threat protection, information protection, and data governance. You assess Copilot readiness, configure Copilot settings and extensibility, establish agent identities with Microsoft Entra Agent ID, and curate agents and tools through the Agent Registry. You also use Microsoft Agent 365 to monitor agent activity, manage permissions and policies, investigate risks, govern agent lifecycles, and evaluate adoption and effectiveness. By the end of the course, you can administer Microsoft 365 and AI services at enterprise scale while supporting secure collaboration, compliance, operational resilience, and responsible agent adoption.

Who Should Attend?

As a Microsoft 365 and AI Services Administrator, you configure, manage, secure, and govern Microsoft 365 tenants, workloads, and AI services, including Microsoft 365 Copilot, agents, and connected AI capabilities. You enable secure, compliant, and scalable productivity across the organization by governing data access, protecting information, and supporting collaboration between users and agents. You operate and continuously optimize Microsoft 365 and AI services at enterprise-scale, ensuring reliable and effective outcomes in an AI-powered workplace. You collaborate with architects and administrators across workloads, infrastructure, identity, security, compliance, endpoints, and applications. You should have experience with Microsoft 365 workloads and Microsoft Entra ID, an understanding of Microsoft Defender XDR capabilities, and familiarity with Microsoft Graph PowerShell. As a Microsoft 365 administrator, you:
  • Configure and manage Microsoft 365 tenants and workloads
  • Secure and govern Microsoft 365 tenants and workloads
  • Manage and secure Microsoft 365 AI services
  • Top-rated instructors: Our crew of subject matter experts have an average instructor rating of 4.8 out of 5 across thousands of reviews.
  • Authorized content: We maintain more than 35 Authorized Training Partnerships with the top players in tech, ensuring your course materials contain the most relevant and up-to date information.
  • Interactive classroom participation: Our virtual training includes live lectures, demonstrations and virtual labs that allow you to participate in discussions with your instructor and fellow classmates to get real-time feedback.
  • Post Class Resources: Review your class content, catch up on any material you may have missed or perfect your new skills with access to resources after your course is complete.
  • Private Group Training: Let our world-class instructors deliver exclusive training courses just for your employees. Our private group training is designed to promote your team’s shared growth and skill development.
  • Tailored Training Solutions: Our subject matter experts can customize the class to specifically address the unique goals of your team.

Learning Credits: Learning Credits can be purchased well in advance of your training date to avoid having to commit to specific courses or dates. Learning Credits allow you to secure your training budget for an entire year while eliminating the administrative headache of paying for individual classes. They can also be redeemed for a full year from the date of purchase. If you have previously purchased a Learning Credit agreement with New Horizons, you may use a portion of your agreement to pay for this class.

If you have questions about Learning Credits, please contact your Account Manager.

Corporate Tech Pass: Our Corporate Tech Pass includes unlimited attendance for a single person, in the following Virtual Instructor Led course types: Microsoft Office, Microsoft Technical, CompTIA, Project Management, SharePoint, ITIL, Certified Ethical Hacker, Certified Hacking Forensics Investigator, Java, Professional Development Courses and more. The full list of eligible course titles can be found at https://www.newhorizons.com/eligible.

If you have questions about our Corporate Tech Pass, please contact your Account Manager.

Agenda

1 - Provision and brand a Microsoft 365 tenant

  • Understand the Microsoft 365 tenant
  • Assign least-privilege administrator roles
  • Add and verify a custom domain
  • Configure organization branding across two portals
  • Configure organizational settings
  • Module assessment

2 - License Microsoft 365 and AI services at scale

  • Assign and manage Microsoft 365 licenses
  • Verify and troubleshoot license assignments
  • License AI services for the right populations
  • Understand how Microsoft 365 billing is structured
  • Set up pay-as-you-go billing for AI-service usage
  • Module assessment

3 - Keep a Microsoft 365 tenant resilient and healthy

  • Configure Microsoft 365 Backup for critical workloads
  • Monitor service health and configure notifications
  • Diagnose network connectivity issues affecting Microsoft Copilot
  • Monitor Microsoft 365 usage and adoption
  • Recognize the endpoint and client-management ecosystem
  • Module assessment

4 - Configure Exchange Online and Microsoft Teams workloads

  • Create and manage mailboxes
  • Delegate mailbox access: Full Access, Send As, and Send on Behalf
  • Understand how mail routes through Exchange Online
  • Create and manage teams, channels, owners, and members
  • Configure Microsoft Copilot in Teams meetings
  • Module assessment

5 - Govern SharePoint and OneDrive for Microsoft Copilot

  • Create and manage SharePoint sites
  • Set the boundary: SharePoint and OneDrive sharing settings
  • Find overshared sites before Microsoft Copilot does
  • Limit broad discovery, not access: Restricted Content Discovery
  • Enforce access with Restricted Access Control
  • Troubleshoot legacy Restricted SharePoint Search
  • Choose the right control for the job
  • Module assessment

6 - Provision and govern identities in Microsoft Entra

  • Manage the user and contact lifecycle
  • Perform bulk identity management with Microsoft Graph PowerShell
  • Manage guests and external collaboration
  • Create and manage groups, naming policy, and expiration policy
  • Scope delegated administration with administrative units
  • Govern roles with role groups and Privileged Identity Management
  • Module assessment

7 - Implement authentication and access in Microsoft Entra

  • Evaluate and scope the authentication method catalog
  • Enforce Password Protection for cloud accounts
  • Enable and troubleshoot self-service password reset
  • Evaluate Conditional Access policies and client app conditions
  • Investigate and resolve authentication issues
  • Resolve sign-in risk and device compliance in Conditional Access
  • Module assessment

8 - Secure email and collaboration with Microsoft Defender for Office 365

  • Configure threat policies: presets, custom policies, and precedence
  • Configure the settings inside each threat policy
  • Extend protection to Teams, SharePoint, and OneDrive
  • Manage alerts and investigate threats
  • Remediate and reduce human risk: AIR and attack simulation training
  • Coordinate with the broader Microsoft Defender security estate
  • Module assessment

9 - Protect information with Microsoft Purview information protection

  • Choose a classification technique for a data shape
  • Design what a sensitivity label protects
  • Publish label policies and resolve conflicting settings
  • Verify classification is working with Purview reporting
  • Verify classification supports safe Microsoft Copilot grounding
  • Module assessment

10 - Prevent data loss and govern the data lifecycle with Microsoft Purview

  • Specify DLP requirements across Microsoft 365 locations
  • Attribute DLP alerts across AI apps and agents
  • Respond to DLP alerts in Microsoft Defender XDR
  • Specify data lifecycle management requirements
  • Monitor AI activity and oversharing risk with Data Security Posture Management
  • Recognize the broader Microsoft Purview governance surface
  • Module assessment

11 - Assess readiness and roll out Microsoft Copilot

  • Assess tenant readiness for a Microsoft Copilot rollout
  • Identify and resolve data readiness issues
  • Plan a phased rollout across the organization
  • Module assessment

12 - Configure Microsoft Copilot settings and extensibility

  • Configure the Microsoft Copilot tenant-settings catalog
  • Manage web search for Microsoft Copilot and Copilot Chat
  • Manage Copilot Cowork
  • Configure Copilot Search
  • Manage third-party AI providers
  • Configure Copilot connectors
  • Govern SharePoint AI skills and the Frontier program
  • Module assessment

13 - Establish agent identities and secure access with Microsoft Entra Agent ID

  • Understand the Microsoft Entra Agent ID object model
  • Assign a sponsor and a Microsoft Entra owner
  • Automate sponsor transfer with Lifecycle Workflows
  • Apply Conditional Access to agent identities and choose the right license
  • Module assessment

14 - Curate and control agents with the Agent Registry and Agent 365 tools

  • Review, approve, and block tools for agents
  • Govern bring your own MCP servers
  • Perform ongoing Agent Registry curation
  • Audit the agent estate by publisher and channel
  • Module assessment

15 - Monitor and manage agents with Microsoft Agent 365

  • Monitor and manage agents
  • Scenario

16 - Govern agents using Agent 365

  • Govern agents scenarios
  • Security and governance policies
  • Manage tools
  • View audit logs

17 - Monitor and optimize Microsoft 365 AI services

  • Pick the right report source for a Microsoft Copilot adoption question
  • Read the Microsoft Copilot usage report and the Agent usage report
  • Reconcile Microsoft Copilot and agent costs across surfaces
  • Optimize AI spend across Microsoft 365 AI services
  • Assess AI-service health with the Copilot Control System
  • Module assessment
 

Upcoming Class Dates and Times

Jan 6,7,8
8:00 AM - 4:00 PM
ENROLL $1,895.00 USD
Feb 17,18,19
8:00 AM - 4:00 PM
ENROLL $1,895.00 USD
Apr 5,6,7
8:00 AM - 4:00 PM
ENROLL $1,895.00 USD
May 12,13,14
8:00 AM - 4:00 PM
ENROLL $1,895.00 USD
Jun 28,29,30
8:00 AM - 4:00 PM
ENROLL $1,895.00 USD
Aug 11,12,13
8:00 AM - 4:00 PM
ENROLL $1,895.00 USD
Sep 22,23,24
8:00 AM - 4:00 PM
ENROLL $1,895.00 USD
Nov 3,4,5
8:00 AM - 4:00 PM
ENROLL $1,895.00 USD
CourseID: 3606932E
 



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