1 - Getting Started
IcebreakerHousekeeping ItemsThe Parking LotWorkshop Objectives
2 - What is Servant Leadership?
A Desire to Serve Knowing to Share the PowerPutting Others First Helping Employees Grow Case Study
3 - Leadership Practices
Democratic Leadership Style Laissez-Faire StyleLeading by ExamplePath-Goal Theory Case Study
4 - Share the Power
Being Empathetic Learn to Delegate Their Success is Your Success Know When to Step InCase Study
5 - Characteristics of a Servant Leader
Listening SkillsPersuasive Powers Recognizes OpportunitiesRelates to EmployeesCase Study
6 - Barriers to Servant Leadership
Excessive Criticism Doing Everything YourselfSitting on the SidelinesDemanding from EmployeesCase Study
7 - Building a Team Community
Identify the Group Needs Complement Member SkillsCreate Group GoalsEncourage Communication Case Study
8 - Be a Motivator
Make it ChallengingProvide ResourcesAsk for Employee Input Offer IncentivesCase Study
9 - Be a Mentor
Establish Goals Know When to Praise or CriticizeCreate a Supportive Environment Create an Open Door PolicyCase Study
10 - Training Future Leaders
Offer Guidance and Advice Identify Their Skill SetsMethods of Feedback Establish Long Term GoalsCase Study
11 - Self-Reflection
Keep a Journal Identify Your Strengths and Weaknesses Identify Your Needs Creating Your Own Goals Case Study
12 - Wrapping Up
Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans and Evaluations
Actual course outline may vary depending on offering center. Contact your sales representative for more information.
Who is it For?
This course is intended for individuals who desire to explore principles of servant leadership.