Training by Job Role: Business Analysis

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Training by Job Role: Business Analysis

The role of Business Analyst has evolved and developed beyond analyzing, documenting, and eliciting software requirements. With an industry growth expectancy of 14%, Business Analysts are now taking prominent roles across organizations to identify opportunities, conduct gap analysis and feasibility studies, and drive business solutions within their organizations.

To help professionals learn on-the-job skills that will propel your business forward, United Training has compiled a list of our recommended training courses for job roles surrounding Business Analysis.

Business Analyst

A Business Analyst's primary objective is helping businesses implement technology solutions in a cost-effective way by determining the requirements of a project or program, and communicating them clearly to stakeholders, facilitators, and partners. Business Analysts are the link between the end user and a Project Manager. The Business Analysts key responsibilities may differ from company to company, but their main purpose is to analyze, evaluate, and refine processes.

Recommended Training for Business Analysts

Business Process Analysts (BPA)

The Business Process Analyst (BPA) acts as the liaison between business units and IT departments; completes business cases in support of projects; participates in or facilitates business process modeling and research efforts; and acts as a consultant and reviews all documents on project teams. BPAs analyze business processes and workflows with the objective of finding out how they can be improved or automated.

Recommeded Training for Business Process Analysts (BPA)


  • Approximately 50% of product defects originate in the requirements.
  • 80% of rework can be traced to requirements defects.
  • Companies will spend over 41.5% of their new project development resources on unnecessary or poorly specified requirements.
  • Despite these statistics, 70% of organizations still do not take effective action to adequately improve their requirements quality.

Empowering Teams to Make Data-Driven Decisions

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Business Systems Analysts (BSA)

The Business Systems Analyst (BSA) works with the business to understand their needs, specifically as it relates to information technology (IT). Using their knowledge of the organization’s technology infrastructure and specific software applications, they help the business to address changes through technology. BSAs also provide IT support for regulatory and compliance activities, and make recommendations on hardware and software procurement to support business goals.

Recommended Training for Business Systems Analysts (BSA)

Project Management Related

Several other job roles outside of Business Analysis, such as Project or Product Managers, rely heavily on business analysis skills for success. If you work with project teams and manage requirements or product development, or if you’re a project or program manager who performs business analysis in your role, then the PMI-PBA® certification is right for you.

Recommended Training for Project Managers who Perform Business Analysis

Just Getting Started in the Area of Business Analysis?

If your goal is to move into a Business Analysis role, or you would like a better understanding of Business Analysis fundamentals, the following course is the right place to start.

Recommended Training for Those New to Business Analysis

Please Note: The courses listed above are our recommendations for some of the most common roles within Business Analysis; however, your organization may have slightly different titles and/or responsibilities. Please speak with one of our expert Account Representatives to discuss the specific learning requirements for you and your business.