Outlook 2016 - Beginner

5 Hours, 57 Minutes


Delivery Method

Educate 360 Pro from New Horizons

This class is part of a 12‑month Educate 360 Pro Subscription

Course Overview

This course is designed to teach students the basics of Microsoft Outlook 2016 and help them gain familiarity with the Outlook environment and basic functionality. Students will learn the basics of email, how to use the Help feature, how to create and send messages, and how to work with attachments. Students will also learn organizational techniques through the use of folders, views, categories, flags, and searching. Additionally, students will review printing options, automatic replies, contact creation and management, calendar use and management, task and note creation and management, message options, and email signatures.

Course Objectives

Introduction to Microsoft Outlook, Creating and Sending Messages, Organizing Mail with Folders, Managing and Organizing the Outlook Mailbox, Managing People and Contacts, Managing the Calendar, Managing Tasks and Notes, Increasing Efficiency with Outlook

Course Prerequisites

The recommended pre-requisite for this course is basic computer skills and understanding of basic email concepts.


1 - Introduction

  • Introduction

2 - Introduction to Microsoft Outlook

  • What is Outlook?
  • Basics of Email Etiquette
  • Opening Outlook
  • Identifying Outlook Components
  • Exploring the Outlook Interface
  • Using the Ribbon
  • Accessing Help
  • Opening Messages

3 - Creating and Sending Messages

  • Creating a Basic Email
  • Formatting an Email Message
  • Responding to Emails
  • Marking Importance and Sensitivity
  • Attaching Files to Messages
  • Working with Attachments
  • Attaching Contacts and Messages
  • Proofing Emails

4 - Organizing Mail with Folders

  • Understanding Default Folders
  • Organizing with Folders
  • Working with Favorites
  • Working with Clutter

5 - Managing and Organizing the Outlook Mailbox

  • Adjusting Reading Options
  • Using Conversation View
  • Sorting and Filtering Messages
  • Organizing Emails with Color Categories
  • Using Follow Up Flags
  • Searching for Messages
  • Printing Messages
  • Deleting and Recovering Messages

6 - Managing People and Contacts

  • Creating and Editing Contacts
  • Adjusting Contact Views
  • Creating and Working with Contact Groups
  • Adding Contacts from Meetings and Messages
  • Categorizing, Filtering, and Searching Contacts

7 - Managing the Calendar

  • Exploring the Calendar
  • Creating and Editing Appointments
  • Creating a Meeting
  • Managing Meeting Responses
  • Editing and Canceling Meetings
  • Creating Calendar Groups

8 - Managing Tasks and Notes

  • Exploring Tasks
  • Creating Tasks
  • Updating and Completing Tasks
  • Working with Notes

9 - Increasing Efficiency with Outlook

  • Replying to Messages with Features
  • Recalling and Resending Messages
  • Creating and Using Email Signatures
  • Automating with Quick Steps

10 - Conclusion

  • Course Recap

What is Educate 360 Pro?

Educate 360 Pro is a 12-month subscription that provides unlimited access to full-day or short-duration live classes, on-demand video courses, class recordings, and quick reference cards. New Horizons offers more learning solutions for Microsoft Office than any other training provider and they are all included in your Educate 360 Pro subscription.

  • Unlimited enrollments into over 90 full-day and short-duration live training classes
  • Over 750 hours of on-demand video based content
  • A full library of digital quick reference cards for your favorite Office applications
  • Access to class recordings so you never have to worry about missing a scheduled class

Benefits of an Educate 360 Pro Subscription

Our Educate 360 Pro subscription is built to fit in and around your schedule. It will change the way you think about training.

  • Ask questions and get immediate answers during our full-day and short-duration live classes
  • Learn how to perform specific tasks instead of wasting time learning things you already know
  • Collaborate with fellow students and gain insight into new ways to solve problems
  • View on-demand courses with instructors that never leave your screen
  • Utilize course assessments to validate new skills
  • Take full day training classes on your schedule by accessing our class recordings
  • Revisit a prior class to further enhance your skills

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