Outlook 365 - Beginner

2 Hours, 13 Minutes


Delivery Method

UT Pro from New Horizons

This class is part of a 12‑month UT Pro Subscription

Course Overview

In this course, students will expand upon their existing knowledge and learn and use advanced features of Microsoft Outlook 365. Students will modify and manage message options, track and delivery options, voting options, contact options, calendar options, and other advanced Outlook features. Students will also review rules and automation, cleanup commands, sharing options, advanced graphic options, junk mail options, import and export features, and how to back up their Outlook data.

Course Objectives

Introduction , Customizing the Outlook Experience , Rules and Automation , Sharing Calendars, Contacts and Mail , Advanced Outlook , Advanced Customization and Working with Data , Conclusion

Course Prerequisites

The courses requires basic computer skills and understanding of basic email concepts.


1 - Introduction

  • Introduction

2 - Introduction to Microsoft Outlook

  • What is Outlook?
  • Basics of Email Etiquette
  • Opening Outlook
  • Identifying Outlook Components
  • Exploring the Outlook Interface
  • Using the Ribbon
  • Opening Messages
  • Using Read Aloud

3 - Creating and Sending Messages

  • Creating a Basic Email
  • Creating an Email Using Dictation
  • Formatting an Email Message
  • Mentioning in Outlook
  • Responding to Emails
  • Marking Importance and Sensitivity
  • Working with Attachments
  • Attaching Contacts and Messages
  • Proofing Emails

4 - Organizing Mail with Folders

  • Understanding Outlook Folders
  • Organizing with Folders
  • Utilizing Focused Inbox

5 - Managing and Organizing the Outlook Mailbox

  • Adjusting Reading Options
  • Using Conversation View
  • Filtering and Sorting Messages
  • Organizing Emails with Color Categories
  • Using Follow Up Flags
  • Searching for Messages
  • Printing Messages
  • Deleting and Recovering Messages
  • Using Automatic Replies

6 - Managing People and Contacts

  • Creating and Editing Contacts
  • Adjusting Contact Views
  • Creating and Working with Contact Groups
  • Adding Contacts from Meetings and Messages
  • Categorizing, Filtering and Searching Contacts

7 - Managing the Calendar

  • Exploring the Calendar
  • Creating and Editing Appointments
  • Using the Scheduling Assistant
  • Managing Meeting Responses
  • Changing and Adding Time Zones
  • Creating Calendar Groups

8 - Managing Tasks and Notes

  • Creating and Updating Tasks
  • Assigning Tasks
  • Working with Notes

9 - Increasing Efficiency with Outlook

  • Replying to Messages with Features
  • Recalling and Resending Messages
  • Creating and Using Email Signatures
  • Automating with Quick Steps

10 - Conclusion

  • Course Recap

What is UT Pro?

UT Pro is a 12-month subscription that provides unlimited access to full-day or short-duration live classes, on-demand video courses, class recordings, and quick reference cards. New Horizons offers more learning solutions for Microsoft Office than any other training provider and they are all included in your UT Pro subscription.

  • Unlimited enrollments into over 90 full-day and short-duration live training classes
  • Over 750 hours of on-demand video based content
  • A full library of digital quick reference cards for your favorite Office applications
  • Access to class recordings so you never have to worry about missing a scheduled class

Benefits of a UT Pro Subscription

Our UT Pro subscription is built to fit in and around your schedule. It will change the way you think about training.

  • Ask questions and get immediate answers during our full-day and short-duration live classes
  • Learn how to perform specific tasks instead of wasting time learning things you already know
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  • View on-demand courses with instructors that never leave your screen
  • Utilize course assessments to validate new skills
  • Take full day training classes on your schedule by accessing our class recordings
  • Revisit a prior class to further enhance your skills

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