Critical Thinking & Decision Making

$1,150.00 USD

2 Days


Delivery Methods
Virtual Instructor Led
Private Group

Course Overview

Evaluating information, making decisions and problem solving happens continually. On average we make as many as 50 decisions before we start work every day. Despite all the natural decision making that goes on and the problem solving we do, some people are very uncomfortable with having to make decisions. The answer rests in our ability to identify options, research, take time to define critical thinking means and learn these skills. The ability to clearly reason through problems and to present arguments in a logical, compelling way has become a key skill for survival as a leader. Using these processes to lead can take the anxiety out of problem solving and make decisions.

Course Objectives

  • Define critical and non-critical thinking.
  • Prepare and present powerful arguments.
  • Identify your critical thinking style(s), including areas of strength and improvement.
  • Discuss thinking styles
  • left/right brain thinking and whole-brain thinking.
  • Examine and practice the critical thinking process.
  • Improve key critical thinking skills, including active listening and questioning.
  • Use analytical thought systems and creative thinking techniques.
  • Barriers to good decision making and explore how to get around them.
  • Analyze information to clearly describe problems, differentiate between facts and information.
  • Learn to clearly explain why something is a particular way.
  • Dealing with Assumptions and how they can be a major impediment to critical thinking.
  • Common sense: an overlooked thinking tool.
  • Learn necessary skills for critical thinking: questions, research, and active listening.
  • Think creatively to contribute to the team solution.
  • Implement, evaluate, and follow a plan for making decisions.
  • Who Should Attend?

    Individual Contributors, Supervisors, Managers, Directors
    • Top-rated instructors: Our crew of subject matter experts have an average instructor rating of 4.8 out of 5 across thousands of reviews.
    • Authorized content: We maintain more than 35 Authorized Training Partnerships with the top players in tech, ensuring your course materials contain the most relevant and up-to date information.
    • Interactive classroom participation: Our virtual training includes live lectures, demonstrations and virtual labs that allow you to participate in discussions with your instructor and fellow classmates to get real-time feedback.
    • Post Class Resources: Review your class content, catch up on any material you may have missed or perfect your new skills with access to resources after your course is complete.
    • Private Group Training: Let our world-class instructors deliver exclusive training courses just for your employees. Our private group training is designed to promote your team’s shared growth and skill development.
    • Tailored Training Solutions: Our subject matter experts can customize the class to specifically address the unique goals of your team.

    Learning Credits: Learning Credits can be purchased well in advance of your training date to avoid having to commit to specific courses or dates. Learning Credits allow you to secure your training budget for an entire year while eliminating the administrative headache of paying for individual classes. They can also be redeemed for a full year from the date of purchase. If you have previously purchased a Learning Credit agreement with New Horizons, you may use a portion of your agreement to pay for this class.

    If you have questions about Learning Credits, please contact your Account Manager.

    Course Prerequisites

    There are no prerequisites for this course.


    1 - Understanding Critical Thinking

    2 - The Critical Thinking Process

    3 - Dealing with Assumptions

    4 - Critical and Creative Thought Systems

    5 - Making Decisions

    6 - The Problem Solving Model & Toolkit

    7 - Making Good Group Decisions

    8 - Analyzing and Selecting Solutions

    9 - Planning and Organizing


    Get in touch to schedule training for your team
    We can enroll multiple students in an upcoming class or schedule a dedicated private training event designed to meet your organization’s needs.


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