Coaching and Mentoring

Price
$395.00 USD

Duration
1 Day

 

Delivery Methods
Virtual Instructor Led
Private Group

Course Overview

You are in your office looking over your performance report and it happened again. Your low performing employee failed to meet quota this month even after you spoke with them about the importance of meeting goals. This employee has a great attitude and you know they can do better. You just do not know how to motivate them to reach the goal. Money used to work, but that has worn off. You are baffled and you know being frustrated makes matters worse. What do you do?

Course Objectives

The Coaching And Mentoring focuses on how to better coach your employees to higher performance. Coaching is a process of relationship building and setting goals. How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting.
  • Top-rated instructors: Our crew of subject matter experts have an average instructor rating of 4.8 out of 5 across thousands of reviews.
  • Authorized content: We maintain more than 35 Authorized Training Partnerships with the top players in tech, ensuring your course materials contain the most relevant and up-to date information.
  • Interactive classroom participation: Our virtual training includes live lectures, demonstrations and virtual labs that allow you to participate in discussions with your instructor and fellow classmates to get real-time feedback.
  • Post Class Resources: Review your class content, catch up on any material you may have missed or perfect your new skills with access to resources after your course is complete.
  • Private Group Training: Let our world-class instructors deliver exclusive training courses just for your employees. Our private group training is designed to promote your team’s shared growth and skill development.
  • Tailored Training Solutions: Our subject matter experts can customize the class to specifically address the unique goals of your team.

Learning Credits: Learning Credits can be purchased well in advance of your training date to avoid having to commit to specific courses or dates. Learning Credits allow you to secure your training budget for an entire year while eliminating the administrative headache of paying for individual classes. They can also be redeemed for a full year from the date of purchase. If you have previously purchased a Learning Credit agreement with New Horizons, you may use a portion of your agreement to pay for this class.

Corporate Tech Pass: Our Corporate Tech Pass includes unlimited attendance for a single person, in the following Virtual Instructor Led course types: Microsoft Office, Microsoft Technical, CompTIA, Project Management, SharePoint, ITIL, Certified Ethical Hacker, Certified Hacking Forensics Investigator, Java, Professional Development Courses and more. The full list of eligible course titles can be found at https://www.newhorizons.com/eligible.

If you have questions about Learning Credits or our Corporate Tech Pass, please contact your Account Manager.

Course Prerequisites

There are no prerequisites for this course.

Agenda

1 - Defining Coaching and Mentoring

  • Defining mentoring
  • Defining what coaching is and is not
  • Elements of coaching
  • Factors for success
  • Critical Coaching Skills

2 - Coaching Assessment

  • Individual coaching assessment
  • Reflection and discussion of results

3 - Interpersonal Communication

  • Interpersonal communication skills
  • Open and closed questions
  • Probing techniques and process
  • Active listening

4 - Setting Goals with SPIRIT

  • Identifying Values
  • Identifying Dreams
  • Setting S.P.I.R.I.T. goals

5 - Learning Styles and Principles

  • Three learning styles
  • Adult learning principles

6 - The Coaching Model

  • Components of the coaching model
  • Coaching model characteristics
  • Giving effective feedback

7 - Bringing It All Together

  • Coaching skills reinforcement
  • Case studies
 

Upcoming Class Dates and Times

Mar 18
8:00 AM - 4:00 PM
ENROLL $395.00 USD
May 7
8:00 AM - 4:00 PM
ENROLL $395.00 USD
Jun 20
8:00 AM - 4:00 PM
ENROLL $395.00 USD
 



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